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Speaking up because it's my brand : examining employee brand psychological ownership and voice behavior in hospitality organizations
Xiong, Lina; So, Kevin Kam Fung; Wu, Luorong; King, Ceridwyn - In: International journal of hospitality management 83 (2019), pp. 274-282
Persistent link: https://www.econbiz.de/10012122098
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Employee brand love and love behaviors : perspectives of social exchange and rational choice
Wang, Yao-Chin; Ryan, Bill; Yang, Chu-En - In: International journal of hospitality management 77 (2019), pp. 458-467
Persistent link: https://www.econbiz.de/10011988681
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Handling counterproductive behavior caused by customer misbehavior during a pandemic : integrating personal and organizational perspectives
Tan Vo Thanh; Nguyen Phong Nguyen; Le Phuong Thi Ngo; … - In: International journal of hospitality management 107 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10014227659
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How observed customer mistreatment of supervisors affects employees' service sabotage : a cross-cultural examination from the deontic justice theory
Jiang, Wen; Shum, Cass; Min, Hyounae; Ding, Ye - In: International journal of hospitality management 110 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014310677
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Does conspicuous decoration style influence customer's intention to purchase? : the moderating effect of CSR practices
Li, Yaoqi; Fu, Hui; Huang, Songshan - In: International journal of hospitality management 51 (2015), pp. 19-29
Persistent link: https://www.econbiz.de/10011413938
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Friendship on social networking sites : improving relationships between hotel brands and consumers
Su, Na; Mariadoss, Babu John; Reynolds, Dennis - In: International journal of hospitality management 51 (2015), pp. 76-86
Persistent link: https://www.econbiz.de/10011413949
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The antecedents of customer satisfaction and dissatisfaction toward various types of hotels : a text mining approach
Xu, Xun; Li, Yibai - In: International journal of hospitality management 55 (2016), pp. 57-69
Persistent link: https://www.econbiz.de/10011497929
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Restaurants' disclosure of nutritional information as a corporate social responsibility initiative : customers' attitudinal and behavioral responses
Kim, Eojina; Ham, Sunny - In: International journal of hospitality management 55 (2016), pp. 96-106
Persistent link: https://www.econbiz.de/10011497978
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The effect of customization and gender on customers' attitude
Wolf, Alana; Zhang, Lu - In: International journal of hospitality management 56 (2016), pp. 28-32
Persistent link: https://www.econbiz.de/10011520935
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Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine; Wong, IpKin Anthony - In: International journal of hospitality management 56 (2016), pp. 109-118
Persistent link: https://www.econbiz.de/10011521730