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~isPartOf:"International journal of hospitality management"
~isPartOf:"Technological forecasting & social change : an international journal"
~subject:"Data Mining"
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Data Mining
Customer satisfaction
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Kundenzufriedenheit
408
Bibliometrics
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Bibliometrie
285
Dienstleistungsqualität
276
Service quality
276
Consumer behaviour
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167
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International journal of hospitality management
Technological forecasting & social change : an international journal
Journal of business research : JBR
11
Journal of retailing and consumer services
9
International journal of production research
6
Tourism management : research, policies, practice
6
Sloan working papers
5
Business process management journal
4
IEEE transactions on engineering management : EM
4
International journal of electronic customer relationship management : IJECRM
4
Tourism management perspectives : TMP
4
Advances in business information systems and analytics (ABISA) book series
3
Applying predictive analytics within the service sector
3
Information systems and e-business management : ISeB
3
International journal of accounting information systems
3
International journal of contemporary hospitality management
3
International journal of production economics
3
Journal of air transport management
3
Journal of hospitality marketing & management
3
Journal of information & knowledge management : JIKM
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of service research : JSR
3
MSI
3
Technology analysis & strategic management
3
Total quality management & business excellence
3
Finance research letters
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International journal of bank marketing
2
International journal of business information systems : IJBIS
2
International journal of business innovation and research : IJBIR
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of innovation and technology management
2
Internet policy review : journal on internet regulation
2
Journal of business economics and management
2
Journal of engineering and technology management : JET-M
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of marketing analytics : JMA
2
Journal of retailing
2
Management revue : socio-economic studies
2
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ECONIS (ZBW)
25
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1
Identifying new innovative services using M&A data : an integrated approach of data-driven morphological analysis
Ha, Sohee
;
Geum, Youngjung
- In:
Technological forecasting & social change : an …
174
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209482
Saved in:
2
What can big data and text analytics tell us about hotel guest experience and satisfaction?
Xiang, Zheng
;
Schwartz, Zvi
;
Gerdes, John H.
;
Uysal, …
- In:
International journal of hospitality management
44
(
2015
),
pp. 120-130
Persistent link: https://www.econbiz.de/10010501931
Saved in:
3
The antecedents of customer satisfaction and dissatisfaction toward various types of hotels : a text mining approach
Xu, Xun
;
Li, Yibai
- In:
International journal of hospitality management
55
(
2016
),
pp. 57-69
Persistent link: https://www.econbiz.de/10011497929
Saved in:
4
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
5
Predicting overall customer satisfaction : big data evidence from hotel online textual reviews
Zhao, Yabing
;
Xu, Xun
;
Wang, Mingshu
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 111-121
Persistent link: https://www.econbiz.de/10011981838
Saved in:
6
Exploring the antecedents for hospitality reviewers' trustworthiness and its impact on business patronage
Chatterjee, Swagato
;
Rakshit, Krishanu
;
Mandal, Prasenjit
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310683
Saved in:
7
Determining directions of service quality management using online review mining with interpretable machine learning
Shin, Jongkyung
;
Joung, Junegak
;
Lim, Chiehyeon
- In:
International journal of hospitality management
118
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015069592
Saved in:
8
Global nanotechnology research literature overview
Kostoff, Ronald N.
;
Koytcheff, Raymond G.
;
Lau, …
- In:
Technological forecasting & social change : an …
74
(
2007
)
9
,
pp. 1733-1747
Persistent link: https://www.econbiz.de/10003675765
Saved in:
9
Measures for knowledge-based economic development : introducing data mining techniques to economic developers in the state of Georgia and the US South
Shapira, Philip
;
Youtie, Jan
- In:
Technological forecasting & social change : an …
73
(
2006
)
8
,
pp. 950-965
Persistent link: https://www.econbiz.de/10003381736
Saved in:
10
Analysis of patent documents with weighted association rules
Altuntas, Serkan
;
Dereli, Türkay
;
Kusiak, Andrew
- In:
Technological forecasting & social change : an …
92
(
2015
),
pp. 249-262
Persistent link: https://www.econbiz.de/10011389679
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