Exploring the antecedents for hospitality reviewers' trustworthiness and its impact on business patronage
Year of publication: |
2023
|
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Authors: | Chatterjee, Swagato ; Rakshit, Krishanu ; Mandal, Prasenjit |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 110.2023, p. 1-10
|
Subject: | business patronage | emotions | Online reviewer-trustworthiness | sentiment | text mining | Emotion | Konsumentenverhalten | Consumer behaviour | Text | Data Mining | Data mining | Kundenzufriedenheit | Customer satisfaction |
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