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~isPartOf:"International journal of hospitality management"
~isPartOf:"Tourism management perspectives : TMP"
~isPartOf:"Working paper / Institute for Empirical Research in Economics, University of Zürich"
~subject:"Customer satisfaction"
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Customer satisfaction
Leistungsmotivation
104
Work motivation
104
Motivation
94
Arbeitszufriedenheit
55
Job satisfaction
55
Hotel industry
51
Hotellerie
51
Arbeitsverhalten
41
Work behaviour
41
Consumer behaviour
35
Konsumentenverhalten
35
Work engagement
31
Holiday behaviour
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Urlaubsverhalten
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Tourism
29
Tourism employees
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Tourismus
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Tourismusberufe
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Arbeitskräfte
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Workforce
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Employee retention
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Job performance
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Mitarbeiterbindung
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Arbeitsleistung
22
Dienstleistungsqualität
15
Emotion
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Service quality
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Beziehungsmarketing
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Führungsstil
14
Kundenzufriedenheit
14
Leadership style
14
Relationship marketing
14
Personality psychology
13
Persönlichkeitspsychologie
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China
12
Human Resource Management
12
Organizational behaviour
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Personalmanagement
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Tourism industry
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Boxall, Peter F.
1
Boǧan, Erhan
1
Chang, Jennifer Yee-Shan
1
Chang, Kuo-Chien
1
Cheah, Jun-Hwa
1
Cheung, Gordon
1
Chou, Sheng-Fang
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Dedeoğlu, Bekir Bora
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Del Chiappa, Giacomo
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Diep Ngoc Su
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Doğantekin, Ali
1
Gao, Yixing
1
Gómez-Moreno, María Luisa
1
Han, Heesup
1
Hewagama, Gayani
1
Horng, Jeou-Shyan
1
Hosseini, Mona
1
Hutchison, Ann
1
Hyun, Sunghyup Sean
1
Jung, Hyo Sun
1
Kennell, James
1
Kim, Myung-Ja
1
Lai, Jennifer Y. M.
1
Lam, Long W.
1
Lee, Choong-Ki
1
Lee, Craig
1
Lim, Xin-Jean
1
Liu, Chih-Hsing Sam
1
Luque-Gil, Ana María
1
Mattila, Anna S.
1
Morrison, Alastair M.
1
Nguyen An Ngoc Nguyen
1
Peláez-Fernández, María Angeles
1
Prayag, Girish
1
Pung, Jessica Mei
1
Quynh Nhu Thi Nguyen
1
Reisinger, Yvette
1
Thao Phuong Tran
1
Yoon, Hye Hyun
1
Yoon, Seol-min
1
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International journal of hospitality management
Tourism management perspectives : TMP
Working paper / Institute for Empirical Research in Economics, University of Zürich
Journal of business research : JBR
8
Journal of travel and tourism marketing
7
The journal of services marketing
6
International journal of contemporary hospitality management
5
Tourism management : research, policies, practice
5
Journal of hospitality and tourism insights
4
Journal of hospitality marketing & management
4
Journal of Asian finance, economics and business : JAFEB
3
Service business
3
The international journal of bank marketing : IJBM
3
Tourism analysis : an interdisciplinary tourism & hospitality journal
3
Tourism review
3
Acta Universitatis Danubius / Oeconomica
2
Enlightening tourism : ET ; a pathmaking journal
2
Human systems management : HSM
2
International journal of event and festival management
2
International journal of leisure and tourism marketing : IJLTM
2
International journal of services and operations management : IJSOM
2
International journal of sports marketing & sponsorship
2
Journal of air transport management
2
Journal of education for business
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of retailing and consumer services
2
Journal of sport management : the official journal of the North American Society of Sport Management
2
Journal of the Academy of Marketing Science
2
Journal of vacation marketing
2
Management research review
2
Nonprofit and voluntary sector quarterly : journal of the Association for Research on Nonprofit Organizations and Voluntary Action
2
Psychology & marketing
2
Academy of Management journal : AMJ
1
Administrative Sciences : open access journal
1
Advances in developing human resources : ADHR
1
Australasian marketing journal
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Australian journal of management
1
Business management review : journal of the University of Dar es Salaam Business School
1
Cogent business & management
1
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ECONIS (ZBW)
14
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1
Improving consumer satisfaction in green hotels : the roles of perceived warmth, perceived competence, and CSR motive
Gao, Yixing
;
Mattila, Anna S.
- In:
International journal of hospitality management
42
(
2014
),
pp. 20-31
Persistent link: https://www.econbiz.de/10010410812
Saved in:
2
The influence of volunteer
motivation
on satisfaction, attitudes, and support for a mega-event
Lee, Choong-Ki
;
Reisinger, Yvette
;
Kim, Myung-Ja
;
Yoon, …
- In:
International journal of hospitality management
40
(
2014
),
pp. 37-48
Persistent link: https://www.econbiz.de/10010388604
Saved in:
3
The link between travel
motivation
and satisfaction towards a heritage destination : the role of visitor engagement, visitor experience and heritage destination image
Diep Ngoc Su
;
Nguyen An Ngoc Nguyen
;
Quynh Nhu Thi Nguyen
; …
- In:
Tourism management perspectives : TMP
34
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238165
Saved in:
4
Role of motivations for luxury cruise traveling, satisfaction, and involvement in building traveler loyalty
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
70
(
2018
),
pp. 75-84
Persistent link: https://www.econbiz.de/10011825969
Saved in:
5
Starting to enjoy nature in Mediterranean mountains : crowding perception and satisfaction
Luque-Gil, Ana María
;
Gómez-Moreno, María Luisa
; …
- In:
Tourism management perspectives : TMP
25
(
2018
),
pp. 93-103
Persistent link: https://www.econbiz.de/10011840834
Saved in:
6
A critical evaluation of sustainable tourism from the integrated perspective : conducting moderated-mediation analysis
Liu, Chih-Hsing Sam
;
Horng, Jeou-Shyan
;
Chou, Sheng-Fang
- In:
Tourism management perspectives : TMP
16
(
2015
),
pp. 43-50
Persistent link: https://www.econbiz.de/10011415013
Saved in:
7
An examination of the effects of
motivation
on visitors' loyalty : case study of the Golestan Palace, Tehran
Šakūrī, ʿAlī
;
Hosseini, Mona
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012128941
Saved in:
8
The self-concept and psychological antecedents of intention to recommend a heritage site : the moderating effects of visitor type
Prayag, Girish
;
Pung, Jessica Mei
;
Lee, Craig
;
Del …
- In:
Tourism management perspectives : TMP
42
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013364428
Saved in:
9
Are unmanned smart hotels du jour or are they here forever? : experiential pathway analysis of antecedents of satisfaction and loyalty
Chang, Jennifer Yee-Shan
;
Cheah, Jun-Hwa
;
Lim, Xin-Jean
; …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013255958
Saved in:
10
Understanding pay satisfaction : the impacts of pay satisfaction on employees' job engagement and withdrawal in deluxe hotel
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
48
(
2015
),
pp. 22-26
Persistent link: https://www.econbiz.de/10011341604
Saved in:
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