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~isPartOf:"International journal of hospitality management"
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Consumer behaviour
930
Konsumentenverhalten
930
Gastronomie
296
Restaurant industry
296
Hotel industry
261
Hotellerie
261
Dienstleistungsqualität
253
Service quality
253
Customer satisfaction
239
Kundenzufriedenheit
239
Beziehungsmarketing
229
Relationship marketing
229
Emotion
112
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109
Virales Marketing
109
Online retailing
90
Online-Handel
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Environmental consciousness
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930
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930
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Han, Heesup
42
Mattila, Anna S.
35
Jang, Soocheong
32
Law, Chun Hung Roberts
16
Jeong, EunHa
14
Line, Nathaniel D.
13
Kim, Woo Gon
12
Wu, Luorong
12
Zhang, Lu
12
Hanks, Lydia
11
Hyun, Sunghyup Sean
11
Kim, Seongseop
11
Lu, Lu
11
Wei, Wei
11
Gursoy, Dogan
10
Hwang, Jinsoo
10
Liu, Qing
10
Kim, Jong-Hyeong
9
Miao, Li
9
Seo, Soobin
9
Cho, Meehee
8
Chua, Bee-Lia
8
DiPietro, Robin B.
8
Heo, Cindy Yoonjoung
8
Kang, Juhee
8
Kim, DongHee
8
Kim, Jinkyung Jenny
8
Lee, Seoki
8
Li, Hengyun
8
Qu, Hailin
8
So, Kevin Kam Fung
8
Wang, Yao-Chin
8
Wong, IpKin Anthony
8
Zhang, Zili
8
Bilgihan, Anil
7
Gao, Yixing
7
Guéguen, Nicolas
7
Jacob, Céline
7
Rahman, Imran
7
Song, Hanqun
7
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International journal of hospitality management
Journal of business research : JBR
2,453
Journal of retailing and consumer services
2,432
International journal of consumer studies
908
Psychology & marketing
826
NBER working paper series
634
Journal of consumer research : JCR ; an interdisciplinary bimonthly
629
NBER Working Paper
501
Journal of marketing research : JMR
488
Working paper / National Bureau of Economic Research, Inc.
471
Tourism management : research, policies, practice
453
Management science : journal of the Institute for Operations Research and the Management Sciences
451
The journal of product & brand management
449
Asia Pacific journal of marketing and logistics
427
Journal of retailing
424
Journal of marketing
410
Marketing science
403
Journal of travel and tourism marketing
399
International journal of contemporary hospitality management
397
European journal of marketing : EJM
394
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
394
The journal of brand management : an international journal
394
Marketing letters : a journal of research in marketing
393
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
373
SpringerLink / Bücher
366
Journal of marketing management : MM
365
Journal of the Academy of Marketing Science
364
Technological forecasting & social change : an international journal
356
Journal of international consumer marketing
355
Journal of marketing communications
337
The journal of services marketing
335
Cogent business & management
331
Journal of economic psychology : research in economic psychology and behavioral economics
319
The international review of retail, distribution and consumer research
314
International journal of retail & distribution management
311
Marketing intelligence & planning
311
Journal of fashion marketing and management
310
Food policy : economics planning and politics of food and agriculture
308
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
308
The journal of consumer marketing
302
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ECONIS (ZBW)
930
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930
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1
How should I respond to a complaining customer? : a model of Cognitive-Emotive-Behavioral from the perspective of restaurant service employees
Poh Theng Loo
;
Khoo-Lattimore, Catheryn
;
Huey Chern Boo
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547701
Saved in:
2
The financial impact of online customer reviews in the restaurant industry : a moderating effect of brand equity
Wang, Yiqi
;
Kim, Jewoo
;
Kim, Jaewook
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012547715
Saved in:
3
Severe service failures and online vindictive word of mouth : the effect of coping strategies
El-Manstrly, Dahlia
;
Ali, Faizan
;
Line, Nathaniel D.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012547720
Saved in:
4
The effect of ad appeals and message framing on consumer responses to plant-based menu items
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012547725
Saved in:
5
The windfall gain effect : using a surprise discount to stimulate add-on purchases
Kim, Esther L.
;
Tanford, Sarah
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012547729
Saved in:
6
Antecedents of customer WOM in glamping : the critical role of original ecology
Lu, Jiandong
;
Wang, Xiaolei
;
Dai, Zheng
;
Chen, Guo
; …
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012547731
Saved in:
7
Cruise ship dining experiencescape : the perspective of female cruise travelers in the midst of the COVID-19 pandemic
Radic, Aleksandar
;
Lück, Michael
;
Al-Ansi, Amr
;
Chua, …
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547732
Saved in:
8
Strategies to reduce food waste in the foodservices sector : a systematic review
Vizzoto, Felipe
;
Testa, Francesco
;
Iraldo, Fabio
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547734
Saved in:
9
The cause-effect relationship between negative food incidents and tourists' negative emotions
Song, Hanqun
;
Kim, Jong-Hyeong
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012547737
Saved in:
10
An integrated approach to the purchase decision making process of food-delivery apps : focusing on the TAM and AIDA models
Song, Hak-jun
;
Ruan, Wenjia Jasmine
;
Jeon, Yu Jung Jennifer
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012547923
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