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~isPartOf:"International journal of hospitality management"
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Dienstleistungssektor
32
Service industry
32
Dienstleistungsqualität
22
Service quality
22
Consumer behaviour
10
Customer satisfaction
10
Konsumentenverhalten
10
Kundenzufriedenheit
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Gastronomie
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Jang, Soocheong
3
Guchait, Priyanko
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Hon, Alice H. Y.
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Altinay, Levent
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International journal of hospitality management
The service industries journal
277
Industrial marketing management : the international journal for industrial and high-tech firms
136
SpringerLink / Bücher
134
Journal of business research : JBR
121
International journal of production economics
93
The journal of services marketing
88
Journal of service management
78
Service business
70
International journal of production research
57
Journal of retailing and consumer services
55
Journal of service research : JSR
54
NBER working paper series
50
European journal of operational research : EJOR
47
The journal of business & industrial marketing
47
International journal of services technology and management
45
Structural change and economic dynamics : SC+ED
40
Discussion paper / Centre for Economic Policy Research
39
Discussion paper
38
NBER Working Paper
38
Regional studies
38
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
37
Working paper
37
International journal of services and operations management
35
Management science : journal of the Institute for Operations Research and the Management Sciences
35
Technological forecasting & social change : an international journal
34
Working paper / National Bureau of Economic Research, Inc.
34
Journal of service research
32
Policy research working paper : WPS
31
Springer eBook Collection
31
Services marketing quarterly
30
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
30
Europäische Hochschulschriften / 5
29
ifo Schnelldienst
29
Gabler Edition Wissenschaft
28
Research policy : policy, management and economic studies of science, technology and innovation
28
Revue d'économie régionale & urbaine : RERU
28
ZEW discussion papers
28
Ifo Schnelldienst
27
International journal of innovation management
27
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ECONIS (ZBW)
35
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1
Price bundling presentation and consumer's bundle choice : the role of quality certainty
Kwon, SoYeon
;
Jang, Soocheong
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 337-344
Persistent link: https://www.econbiz.de/10008908385
Saved in:
2
Segmenting networking orientation in the hospitality industry : an empirical research on service bundling
Maggioni, Isabella
;
Marcoz, Elena Maria
;
Mauri, Chiara
- In:
International journal of hospitality management
42
(
2014
),
pp. 192-201
Persistent link: https://www.econbiz.de/10010410731
Saved in:
3
Online upselling : moving beyond offline upselling in the hotel industry
Denizci Guillet, Basak
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012146179
Saved in:
4
Using self-service technology to reduce customer waiting times
Kokkinou, Alinda
;
Cranage, David A.
- In:
International journal of hospitality management
33
(
2013
),
pp. 435-445
Persistent link: https://www.econbiz.de/10009746331
Saved in:
5
The role of contingent self-esteem and trust in consumer satisfaction : examining perceived control and fairness as predictors
Namasivayam, Karthik
;
Guchait, Priyanko
- In:
International journal of hospitality management
33
(
2013
),
pp. 184-195
Persistent link: https://www.econbiz.de/10009746396
Saved in:
6
When competency-based pay relates to creative performance : the moderating role of employee psychological need
Hon, Alice H. Y.
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 130-138
Persistent link: https://www.econbiz.de/10009406145
Saved in:
7
Effects of a reward program on inducing desirable customer behaviors : the role of purchase purpose, reward-type and reward redemption timing
Choi, Sunmee
;
Kim, Sooyun
- In:
International journal of hospitality management
32
(
2013
),
pp. 237-244
Persistent link: https://www.econbiz.de/10009718395
Saved in:
8
Does job creativity requirement improve service performance? : a multilevel analysis of work stress and service environment
Hon, Alice H. Y.
- In:
International journal of hospitality management
35
(
2013
),
pp. 161-170
Persistent link: https://www.econbiz.de/10010225818
Saved in:
9
Entrepreneurs choice in business venture : motivations for choosing home-stay accommodation businesses in Peninsular Malaysia
Ahmad, Syed Zamberi
;
Jabeen, Fauzia
;
Khan, Mehmood
- In:
International journal of hospitality management
36
(
2014
),
pp. 31-40
Persistent link: https://www.econbiz.de/10010239346
Saved in:
10
A scenario-based experiment and a field study : a comparative examination for service failure and recovery
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
41
(
2014
),
pp. 125-132
Persistent link: https://www.econbiz.de/10010403058
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