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The impact of online user reviews on hotel room sales
Ye, Qiang; Law, Rob; Gu, Bin - In: International journal of hospitality management 28 (2009) 1, pp. 180-182
Persistent link: https://www.econbiz.de/10003799073
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The impact of e-word-of-mouth on the online popularity of restaurants : a comparison of consumer reviews and editor reviews
Zhang, Ziqiong; Ye, Qiang; Law, Rob; Yijun, Li - In: International journal of hospitality management 29 (2010) 4, pp. 694-700
Persistent link: https://www.econbiz.de/10008758172
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Smiley guests post long reviews!
Li, Chunhong; Ye, Qiang; Nicolau, Juan Luis; Liu, Xianwei - In: International journal of hospitality management 96 (2021), pp. 1-5
Persistent link: https://www.econbiz.de/10012585713
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Power of apologetic responses in online travel community
Guo, Xiaoshu; Ye, Qiang; Law, Chun Hung Roberts; Liang, Sai - In: International journal of hospitality management 103 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
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The saturation effect in hotel managerial response
Liu, Xianwei; Ye, Qiang; Nicolau, Juan Luis; Xu, Yukuan - In: International journal of hospitality management 102 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013185280
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Exploring the effects of official-structured managerial responses on hotel online popularity
Gong, Caiyan; Liu, Jianwei; Law, Chun Hung Roberts; Ye, … - In: International journal of hospitality management 106 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013383278