//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of hospitality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Community Online Services and...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsmanagement
30
Service management
30
Dienstleistungsqualität
23
Service quality
23
Hotel industry
18
Hotellerie
18
Dienstleistung
17
Services
17
Customer satisfaction
14
Kundenzufriedenheit
14
Customer service
11
Gastgewerbe
11
Hospitality industry
11
Kundenservice
11
Consumer behaviour
10
Konsumentenverhalten
10
Beziehungsmarketing
9
Relationship marketing
9
Dienstleistungssektor
8
Service industry
8
Hospital
6
Krankenhaus
6
Tourism industry
6
Tourismuswirtschaft
6
Robot
5
Roboter
5
Artificial intelligence
4
Führungskräfte
4
Gambling
4
Gastronomie
4
Glücksspiel
4
Innovation
4
Künstliche Intelligenz
4
Managers
4
Restaurant industry
4
Service encounter
4
Service robot
4
USA
4
United States
4
Arbeitsverhalten
3
more ...
less ...
Online availability
All
Undetermined
21
Free
1
Type of publication
All
Article
46
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
47
Aufsatz in Zeitschrift
47
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Sammelwerk
1
Language
All
English
47
Author
All
Mattila, Anna S.
3
Altinay, Levent
2
Clergue, Valentina
2
Etemad-Sajadi, Reza
2
Gursoy, Dogan
2
Heo, Cindy Yoonjoung
2
Liu, Canmian
2
Tang, Ta-Wei
2
Xie, Lishan
2
Alcántara-Alcover, Enrique
1
Ariffin, Ahmad Azmi M.
1
Artacho-Ramírez, Miguel Ángel
1
Bai, Billy
1
Bizjak, Boštjan
1
Brunner-Sperdin, Alexandra
1
Campos-Soriano, Nadia
1
Chan, Eric S. W.
1
Chang, Hsiao-Ping
1
Chathoth, Prakash
1
Chen, Qiurong
1
Chen, Rose X. Y.
1
Chen, Wen-jung
1
Cheng, Jen-Son
1
Cheung, Catherine
1
Choi, Sungwoo
1
Choi, Youngsoo
1
Della Corte, Valentina
1
Fabjan, Daša3
1
Fan, Alei
1
Funk, Daniel C.
1
Gregory, Amy M.
1
Guéguen, Nicolas
1
Harrington, Robert James
1
He, Zeya
1
Hemmington, Nigel
1
Hu, Rong
1
Huang, Dan
1
Huang, Jiahui
1
Israeli, Aviad A.
1
Ivanov, Stanislav
1
more ...
less ...
Published in...
All
International journal of hospitality management
SpringerLink / Bücher
293
HMD : Praxis der Wirtschaftsinformatik
107
Journal of service management
81
The service industries journal
76
Premier reference source
74
International journal of business information systems : IJBIS
70
The journal of services marketing
69
Gabler Edition Wissenschaft
65
Journal of business research : JBR
64
Springer eBook Collection / Business and Economics
64
Springer eBook Collection
60
Europäische Hochschulschriften / 5
58
Journal of service research : JSR
58
Schriften zum Produktionsmanagement
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
Journal of Documentation
56
Ifo Schnelldienst
47
Research
43
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
38
International journal of services technology and management
36
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
33
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
32
FFB-Diskussionspapier
31
Industrial marketing management : the international journal for industrial and high-tech firms
31
Aslib Proceedings
30
Publikationen von Leimeister, J.M.
29
Forum Dienstleistungsmanagement
28
Information systems management
28
Online Information Review
28
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
27
Services marketing quarterly
27
Information systems and e-business management : ISeB
26
International journal of production economics
26
Journal of retailing and consumer services
26
The journal of business & industrial marketing
26
Industrial Management & Data Systems
25
International journal of enterprise information systems : an official publication of the Information Resources Management Association
25
International journal of contemporary hospitality management
24
Lecture notes in business information processing : LNBIP
24
more ...
less ...
Source
All
ECONIS (ZBW)
47
Showing
1
-
10
of
47
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Building the sociomateriality of food service
Tuomi, Aarni
;
Tussyadiah, Iis P.
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293756
Saved in:
2
The impact of industry force factors on resource competitive strategies and hotel performance
Tavitiyaman, Pimtong
;
Qu, Hailin
;
Zhang, Hanqin Qiu
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 648-657
Persistent link: https://www.econbiz.de/10009130545
Saved in:
3
Special issue on hospitality management in China
Wang, Youcheng
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003742783
Saved in:
4
Balancing tourism education and training
Zagonari, Fabio
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 2-9
Persistent link: https://www.econbiz.de/10003798128
Saved in:
5
Casino management : exploring gender-based differences in perceptions of managerial work
Schaap, James Ike
;
Stedham, Yvonne
;
Yamamura, Jeanne H.
- In:
International journal of hospitality management
27
(
2008
)
1
,
pp. 87-97
Persistent link: https://www.econbiz.de/10003666810
Saved in:
6
Other consumers in service encounters : a script theoretical perspective
Miao, Li
;
Mattila, Anna S.
;
Mount, Dan
- In:
International journal of hospitality management
30
(
2011
)
4
,
pp. 933-941
Persistent link: https://www.econbiz.de/10009242085
Saved in:
7
Improving service management in budget hotels
Peng, Jianping
;
Zhao, Xinyuan
;
Mattila, Anna S.
- In:
International journal of hospitality management
49
(
2015
),
pp. 139-148
Persistent link: https://www.econbiz.de/10011379970
Saved in:
8
Managing the service brand value of the hotel industry in an emerging market
Chang, Hsiao-Ping
;
Ma, Chun-Chieh
- In:
International journal of hospitality management
47
(
2015
),
pp. 1-13
Persistent link: https://www.econbiz.de/10011312556
Saved in:
9
The effect of internal information generation and dissemination on casino employee work related behaviors
Yu, Billy T. W.
;
To, W. M.
- In:
International journal of hospitality management
33
(
2013
),
pp. 475-483
Persistent link: https://www.econbiz.de/10009746326
Saved in:
10
Service recovery evaluations : GLBT versus hetero customers
Ro, Heejung
;
Choi, Youngsoo
;
Olson, Eric
- In:
International journal of hospitality management
33
(
2013
),
pp. 366-375
Persistent link: https://www.econbiz.de/10009746343
Saved in:
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->