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Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels
Chen, Kaung-hwa; Liu, Hsiou-hsiang; Chang, Feng-hsiang - In: International journal of hospitality management 35 (2013), pp. 122-132
Persistent link: https://www.econbiz.de/10010225832
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The green B&B promotion strategies for tourist loyalty : surveying the restart of Chinese national holiday travel after COVID-19
Cai, Gangwei; Xu, Lei; Gao, Weijun - In: International journal of hospitality management 94 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012495090
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Two decades of customer experience research in hospitality and tourism : a bibliometric analysis and thematic content analysis
Kim, Hyunsu; So, Kevin Kam Fung - In: International journal of hospitality management 100 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10013266131
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Towards sustainable servicescape : tourists' perspectives of accommodation service attributes
Väisänen, Hanna-Maija; Uusitalo, Outi; Ryynänen, Toni - In: International journal of hospitality management 110 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014310681
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The evolution of service failure and recovery research in hospitality and tourism : an integrative review and future research directions
Kim, Hyunsu; So, Kevin Kam Fung - In: International journal of hospitality management 111 (2023), pp. 1-13
Persistent link: https://www.econbiz.de/10014310875
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Deep learning mechanism and big data in hospitality and tourism : developing personalized restaurant recommendation model to customer decision-making
Yang, Sigeon; Li, Qinglong; Jang, Dongsoo; Kim, Jaekyeong - In: International journal of hospitality management 121 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10015071353
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Tourism seasonality, online user rating and hotel price : a quantitative approach based on the hedonic price model
Wang, Xinrui; Jiuxia, Sun; Wen, Haizhen - In: International journal of hospitality management 79 (2019), pp. 140-147
Persistent link: https://www.econbiz.de/10012012985
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Role of airline food quality, price reasonableness, image, satisfaction, and attachment in building re-flying intention
Han, Heesup; Lee, Kai-Sean; Chua, Bee-Lia; Lee, Sanghyeop; … - In: International journal of hospitality management 80 (2019), pp. 91-100
Persistent link: https://www.econbiz.de/10012058616
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Dimensions and correlates of consumer value : an application to the timeshare industry
Sparks, Beverley; Butcher, Ken; Bradley, Graham - In: International journal of hospitality management 27 (2008) 1, pp. 98-108
Persistent link: https://www.econbiz.de/10003666817
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A systematic review of AI technology-based service encounters : implications for hospitality and tourism operations
Li, Minglong; Yin, Dexiang; Qiu, Hailian; Bai, Billy - In: International journal of hospitality management 95 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012547997