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The mediating role of psychological distress between ostracism, work engagement, and turnover intentions : an analysis in the Cypriot hospitality context
Anasori, Elham; Bayighomog, Steven W.; De Vita, Glauco; … - In: International journal of hospitality management 94 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012495035
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Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
Prentice, Catherine; Chen, Po-ju; King, Brian - In: International journal of hospitality management 35 (2013), pp. 225-236
Persistent link: https://www.econbiz.de/10010225793
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When employees feel envy : the role of psychological capital
Lee, Choonghyoung; Song, Jahyun; Ryan, Bill - In: International journal of hospitality management 105 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013363244
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Antecedents and consequences of employees' job stress in a foodservice industry : focused on emotional labor and turnover intent
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 38 (2014), pp. 84-88
Persistent link: https://www.econbiz.de/10010364571
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Emotional labor in the hospitality industry : the influence of contextual factors
Shani, Amir; Uriely, Natan; Reichel, Arie; Ginsburg, Limor - In: International journal of hospitality management 37 (2014), pp. 150-158
Persistent link: https://www.econbiz.de/10010354188
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Frontline employees' passion and emotional exhaustion : the mediating role of emotional labor strategies
Chen, Kuan-Yu; Chang, Ching-Wen; Wang, Cheng-Hua - In: International journal of hospitality management 76 (2019) 1, pp. 163-172
Persistent link: https://www.econbiz.de/10011981972
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Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon; Ok, Chihyung - In: International journal of hospitality management 44 (2015), pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
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Effects of psychological contract breach on attitudes and performance : the moderating role of competitive climate
Li, Jun; Wong, IpKin Anthony; Kim, Woo Gon - In: International journal of hospitality management 55 (2016), pp. 1-10
Persistent link: https://www.econbiz.de/10011497851
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Why is hospitality employees' psychological capital important? : the effects of psychological capital on work engagement and employee morale
Paek, Soyon; Schuckert, Markus; Kim, Taegoo; Lee, Gyehee - In: International journal of hospitality management 50 (2015), pp. 9-26
Persistent link: https://www.econbiz.de/10011387855
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When diversity leads to divided teams : a multi-level moderated mediation model of team faultlines and employee engagement
Du, Juan; Ma, Emily; Lin, Xinyue - In: International journal of hospitality management 94 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012495038