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Effect of corporate social responsibility, customer attribution and prior expectation on post-recovery satisfaction
Siu, Noel Yee-Man; Zhang, Tracy Jun-feng; Kwan, Ho-yan - In: International journal of hospitality management 43 (2014), pp. 87-97
Persistent link: https://www.econbiz.de/10010427930
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Personality, satisfaction, image, ambience, and loyalty : testing their relationships in the hotel industry
Jani, Dev; Han, Heesup - In: International journal of hospitality management 37 (2014), pp. 11-20
Persistent link: https://www.econbiz.de/10010354251
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Cognitive decline and emotional regulation of senior consumers
Kim, DongHee; Jang, Soocheong - In: International journal of hospitality management 44 (2015), pp. 111-119
Persistent link: https://www.econbiz.de/10010501231
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Antecedents and consequences of hotel customers' psychological ownership
Li, Shuhao; Qu, Hailin; Wei, Min - In: International journal of hospitality management 93 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012435832
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Sustainable hotel practices and nationality : the impact on guest satisfaction and guest intention to return
Berezan, Orie; Raab, Carola; Yoo, Michelle; Love, Curtis - In: International journal of hospitality management 34 (2013), pp. 227-233
Persistent link: https://www.econbiz.de/10009766696
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Sustainable development practices in the hospitality industry : an empirical study of their impact on customer satisfaction and intentions
Prud’homme, Brigitte; Raymond, Louis - In: International journal of hospitality management 34 (2013), pp. 116-126
Persistent link: https://www.econbiz.de/10009766723
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Influence of culture on purchase decision : integrative models development of amusement park customers
Choi, Danny Woosik; Lee, Seoki; Alcorn, Michelle - In: International journal of hospitality management 87 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012241785
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Personality profiles for hospitality employees : impact on job performance and satisfaction
Lan, Junbang; Wong, Chi-Sum; Zeng, Guojun - In: International journal of hospitality management 98 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10013198468
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Substance use for restaurant servers : causes and effects
Hight, S. Kyle; Park, Jeong-Yeol - In: International journal of hospitality management 68 (2018), pp. 68-79
Persistent link: https://www.econbiz.de/10011811150
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Understanding service experience and its impact on brand image in hospitality sector
Manhas, Parikshat Singh; Tukamushaba, Eddy Kurobuza - In: International journal of hospitality management 45 (2015), pp. 77-87
Persistent link: https://www.econbiz.de/10010503888