Narrow search
Showing 1 - 10 of 405
Cover Image
Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine; Wong, IpKin Anthony - In: International journal of hospitality management 56 (2016), pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Cover Image
The financial impact of online customer reviews in the restaurant industry : a moderating effect of brand equity
Wang, Yiqi; Kim, Jewoo; Kim, Jaewook - In: International journal of hospitality management 95 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012547715
Cover Image
Tell us your concern, and we shall together address! : role of service booking channels and brand equity on post-failure outcomes
Manu C; Sreejesh, S.; Paul, Justin - In: International journal of hospitality management 96 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012585701
Cover Image
How service quality affects consumer revisit behavior in chain restaurants : lessons from COVID-19
Liu, Chih-Hsing; Lapuz, Maria Carmen B.; Gan, Bernard - In: International journal of hospitality management 121 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10015071294
Cover Image
Enhancing service recovery satisfaction with chatbots : the role of humor and informal language
Shams, Ghazal; Kim, Kawon Kathy; Kim, Kaeun - In: International journal of hospitality management 120 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10015071175
Cover Image
Impact of organizational socialization tactics on newcomer job satisfaction and engagement : core self-evaluations as moderators
Song, Zibin; Chon, Kaye; Ding, Geng; Gu, Cao - In: International journal of hospitality management 46 (2015), pp. 180-189
Persistent link: https://www.econbiz.de/10011301969
Cover Image
Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon; Ok, Chihyung - In: International journal of hospitality management 44 (2015), pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
Cover Image
Are employees with higher organization-based self-esteem less likely to quit? : a moderated mediation model
Lin, Naiqing; Jang, Jichul; Roberts, Kevin R. - In: International journal of hospitality management 73 (2018), pp. 116-124
Persistent link: https://www.econbiz.de/10011886702
Cover Image
The research design used to develop a high performance management system construct for US restaurant managers
Murphy, Kevin S.; Murrmann, Suzanne - In: International journal of hospitality management 28 (2009) 4, pp. 547-555
Persistent link: https://www.econbiz.de/10003875782
Cover Image
Video interviewing : a potential selection tool for hospitality managers ; a study to understand applicant perspective
Guchait, Priyanko; Ruetzler, Tanya; Taylor, Jim; Toldi, … - In: International journal of hospitality management 36 (2014), pp. 90-100
Persistent link: https://www.econbiz.de/10010239327