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~isPartOf:"International journal of hospitality management"
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Consumer behaviour
14
Konsumentenverhalten
14
Hotel industry
13
Hotellerie
13
Dienstleistungsqualität
8
Gastgewerbe
8
Hospitality industry
8
Service quality
8
Beziehungsmarketing
7
Relationship marketing
7
Customer satisfaction
6
Customer service
6
Gastronomie
6
Hospital
6
Krankenhaus
6
Kundenservice
6
Kundenzufriedenheit
6
Restaurant industry
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USA
6
United States
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Airbnb
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Sharing economy
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Arbeitszufriedenheit
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Beschwerdemanagement
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China
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Complaint management
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Emotion
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Führungskräfte
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Human Resource Management
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Human resource management
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Job satisfaction
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Managers
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Personalmanagement
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Arbeitsmigranten
2
Arbeitsverhalten
2
Asynchronous video interviews
2
Befragung
2
Coronavirus
2
Customer delight
2
Customer integration
2
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English
39
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Miao, Li
25
Wei, Wei
11
Torres, Edwin N.
10
Lehto, Xinran Y.
9
Behnke, Carl
6
Adler, Howard
4
Almanza, Barbara
3
Fu, Xiaoxiao
3
Im, Jinyoung
3
Jang, Soocheong
3
Moon, Hyoungeun
3
Seo, Soobin
3
Cai, Liping A.
2
Li, Yuan
2
Mattila, Anna S.
2
Mody, Makarand Amrish
2
Mount, Dan
2
Suess, Courtney
2
Tang, Chun-Hung
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Zhang, Tingting
2
Zhao, Xinyuan
2
Aattila, Anna S.
1
Almanza, Barbara A.
1
Brey, Eric T.
1
Chen, Po-Ju
1
Choi, Kyuwan
1
DiPietro, Robin B.
1
Fan, Xiangli
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Fisher, Jeffrey J.
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Ge, Li
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Gilmetdinova, Alsu
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Gim, Jaehee
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Gordon, Susan
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Gordon, Susan E.
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Gregory, Amy
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Hanks, Lydia
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Hua, Nan
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Huang, Zhuowei
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Huang, Zhuowei (Joy)
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Jang, SooCheong (Shawn)
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International journal of hospitality management
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
18
International Journal of Contemporary Hospitality Management
17
Tourism management : research, policies, practice
17
Journal of travel and tourism marketing
16
Journal of hospitality marketing & management
12
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
12
International journal of contemporary hospitality management
11
Annals of tourism research : ATR ; a social sciences journal
5
Journal of revenue and pricing management
4
Journal of vacation marketing
4
Journal of vacation marketing : an international journal
4
Tourism Review
4
Tourism management perspectives : TMP
4
Journal of hospitality and tourism insights
3
The journal of futures markets
3
The journal of services marketing
3
Tourism analysis : an interdisciplinary tourism & hospitality journal
3
Energies
2
International Journal of Tourism Cities
2
International journal of shipping and transport logistics : IJSTL
2
International review of finance
2
Journal of Hospitality and Tourism Insights
2
Journal of Services Marketing
2
Journal of business research : JBR
2
Journal of foodservice, business, research
2
Journal of management and strategy : JMS
2
The Cornell hospitality quarterly
2
Tourism review : the official journal of the AIEST
2
Applied Energy
1
Applied economics letters
1
Asian economic journal : journal of the East Asian Economic Association
1
Bulletin of Economic Research
1
Computers & operations research : and their applications to problems of world concern ; an international journal
1
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
1
Emerging markets, finance & trade : a journal of the Society for the Study of Emerging Markets
1
Energy Policy
1
Energy policy
1
Eurasian geography and economics
1
European journal of operational research : EJOR
1
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ECONIS (ZBW)
39
OLC EcoSci
7
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1
When family rooms become guest lounges : work-family balance of B&B innkeepers
Li, Yuan
;
Miao, Li
;
Zhao, Xinyuan
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
34
(
2013
),
pp. 138-149
Persistent link: https://www.econbiz.de/10009766720
Saved in:
2
Examining key drivers of customer delight in a hotel experience : a cross-cultural perspective
Torres, Edwin N.
;
Fu, Xiaoxiao
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
36
(
2014
),
pp. 255-262
Persistent link: https://www.econbiz.de/10010239280
Saved in:
3
Changing family dynamics : a force of change for the family-resort industry?
Brey, Eric T.
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 241-248
Persistent link: https://www.econbiz.de/10003687487
Saved in:
4
Interpretation of hospitality across religions
Kirillova, Ksenia
;
Gilmetdinova, Alsu
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
43
(
2014
),
pp. 23-34
Persistent link: https://www.econbiz.de/10010427936
Saved in:
5
Automated, human, or semi-automated service in restaurants? : an investigation of technology-enabled service designs and customer attribution
Park, Soona
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013255930
Saved in:
6
Going back to its roots : can hospitableness provide hotels competitive advantage over the sharing economy?
Mody, Makarand Amrish
;
Suess, Courtney
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 286-298
Persistent link: https://www.econbiz.de/10011982009
Saved in:
7
Using segmentation to compete in the age of the sharing economy : testing a core-periphery framework
Mody, Makarand Amrish
;
Suess, Courtney
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
78
(
2019
),
pp. 199-213
Persistent link: https://www.econbiz.de/10012012746
Saved in:
8
Compelling brand storytelling for luxury hotels
Ryu, Kyungin
;
Lehto, Xinran Y.
;
Gordon, Susan E.
;
Fu, …
- In:
International journal of hospitality management
74
(
2018
),
pp. 22-29
Persistent link: https://www.econbiz.de/10011924585
Saved in:
9
The impact of food safety events on the value of food-related firms : an event study approach
Seo, Soobin
;
Jang, Soocheong
;
Miao, Li
;
Almanza, Barbara
; …
- In:
International journal of hospitality management
33
(
2013
),
pp. 153-165
Persistent link: https://www.econbiz.de/10009746459
Saved in:
10
The negative spillover effect of food crises on restaurant firms : did Jack in the Box really recover from E. coli scare?
Seo, Soobin
;
Jang, Soocheong
;
Almanza, Barbara
;
Miao, Li
; …
- In:
International journal of hospitality management
39
(
2014
),
pp. 107-121
Persistent link: https://www.econbiz.de/10010389401
Saved in:
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