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Hospitality service employees' flirting displays : emotional labor or commercial friendship?
Seger-Guttmann, Tali; Medler-Liraz, Hana - In: International journal of hospitality management 73 (2018), pp. 102-107
Persistent link: https://www.econbiz.de/10011886699
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The role of server-patron mutual disclosure in the formation of rapport with and revisit intentions of patrons at full-service restaurants : the moderating roles of marital status...
Hwang, Jinsoo; Kim, Samuel Seongseop; Hyun, Sunghyup Sean - In: International journal of hospitality management 33 (2013), pp. 64-75
Persistent link: https://www.econbiz.de/10009746514
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Revisiting hospitality's marginal worker thesis : a mono-occupational perspective
Robinson, Richard N. S. - In: International journal of hospitality management 27 (2008) 3, pp. 403-413
Persistent link: https://www.econbiz.de/10003742807
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Abusive work practices and bullying among chefs : a review of the literature
Bloisi, Wendy; Hoel, Helge - In: International journal of hospitality management 27 (2008) 4, pp. 649-656
Persistent link: https://www.econbiz.de/10003860333
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Assisting problem gamblers in the gaming venue : an assessment of practices and procedures followed by frontline hospitality staff
Hing, Nerilee; Nuske, Elaine - In: International journal of hospitality management 30 (2011) 2, pp. 459-467
Persistent link: https://www.econbiz.de/10008908362
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The hospitality culture scale : a measure organizational culture and personal attributes
Dawson, Mary; Abbott, JeAnna; Shoemaker, Stowe - In: International journal of hospitality management 30 (2011) 2, pp. 290-300
Persistent link: https://www.econbiz.de/10008908392
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Linking employee attitudes and behaviors with business performance : a comparative analysis of hotels in Mexico and China
Fisher, Ron; McPhail, Ruth; Menghetti, Gemma - In: International journal of hospitality management 29 (2010) 3, pp. 397-404
Persistent link: https://www.econbiz.de/10003983124
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When does an employee not help coworkers? : the effect of leader-member exchange on employee envy and organizational citizenship behavior
Kim, Soo; O'Neill, John; Cho, Hyun-min - In: International journal of hospitality management 29 (2010) 3, pp. 530-537
Persistent link: https://www.econbiz.de/10003983182
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An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry
Nadiri, Halil; Tanova, Cem - In: International journal of hospitality management 29 (2010) 1, pp. 33-41
Persistent link: https://www.econbiz.de/10003964035
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Exploratory assessment of the Macao casino dealers' job perceptions
Wan, Penny Yim King - In: International journal of hospitality management 29 (2010) 1, pp. 62-71
Persistent link: https://www.econbiz.de/10003964058