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~isPartOf:"International journal of hospitality management"
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Consumer behaviour
11
Konsumentenverhalten
11
Viral marketing
8
Virales Marketing
8
Word-of-mouth
8
Dienstleistungsqualität
6
Service quality
6
Hotel industry
5
Hotellerie
5
Customer satisfaction
4
Kundenzufriedenheit
4
Gastronomie
3
Memory
3
Perception
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Restaurant industry
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Wahrnehmung
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Beziehungsmarketing
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Emotion
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Hospitality
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Service failure
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Airbnb
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Beschwerdemanagement
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Loureiro, Sandra Maria Correia
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Sun, Jin
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Wei, Wei
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Zhang, Lu
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Ahmad, Wasim
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Almeida, Marta
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Amblee, Naveen
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Anderson, James L.
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Baah, Nancy Grace
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Dai, Zheng
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Feng, Yuqiang
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Kucukusta, Deniz
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Line, Nathaniel D.
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Love, David C.
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Lu, Jiandong
1
Ly Nguyen
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Rita, Paulo
1
Seiter, John S.
1
Wang, Xiaolei
1
Weger, Harry <Jr.>
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International journal of hospitality management
IZA Discussion Papers
56
MPRA Paper
42
Discussion paper series / IZA
33
Journal of business research : JBR
27
Journal of retailing and consumer services
26
CESifo Working Paper
23
Marketing Science
22
Discussion Paper / Tilburg University, Center for Economic Research
21
Discussion paper
19
CESifo working papers
18
Physica A: Statistical Mechanics and its Applications
18
Socio-economic review
18
CEPR Discussion Papers
16
Psychology & marketing
16
Discussion papers / CEPR
14
Working Paper
14
Journal of economic behavior & organization : JEBO
13
Judgment and Decision Making
13
European Journal of Marketing
12
Discussion Paper
11
ERIM Report Series Research in Management
11
Journal of behavioral and experimental economics
11
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
10
Journal of economic psychology : research in economic psychology and behavioral economics
10
European journal of marketing : EJM
9
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
9
Journal of Business Research
9
Journal of behavioral decision making
9
Journal of marketing communications
9
Journal of marketing management : MM
9
Journal of travel and tourism marketing
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
Marketing Letters
9
Marketing letters : a journal of research in marketing
9
Papers on Economics and Evolution
9
Research Memorandum / Tilburg University, School of Economics and Management
9
Tourism management : research, policies, practice
9
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
8
European journal of operational research : EJOR
8
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ECONIS (ZBW)
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1
The fading effect bias : examining changes in affect and behavioral intention in restaurant service failures and reoveries
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
40
(
2014
),
pp. 109-119
Persistent link: https://www.econbiz.de/10010388577
Saved in:
2
The role of the rural tourism experience economy in place attachment and behavioral intentions
Loureiro, Sandra Maria Correia
- In:
International journal of hospitality management
40
(
2014
),
pp. 1-9
Persistent link: https://www.econbiz.de/10010388610
Saved in:
3
If
memory
serves : the effect of restaurant servers' memorization and muddling of orders
Seiter, John S.
;
Weger, Harry <Jr.>
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012146183
Saved in:
4
The impact of cleanliness on customer perceptions of security in hostels : a WOM-based approach
Amblee, Naveen
- In:
International journal of hospitality management
49
(
2015
),
pp. 37-39
Persistent link: https://www.econbiz.de/10011377616
Saved in:
5
How risky are services? : an empirical investigation on the antecedents and consequences of perceived risk for hotel service
Sun, Jin
- In:
International journal of hospitality management
37
(
2014
),
pp. 171-179
Persistent link: https://www.econbiz.de/10010354186
Saved in:
6
The effect of atmospheric cues and involvement on pleasure and relaxation : the spa hotel context
Loureiro, Sandra Maria Correia
;
Almeida, Marta
;
Rita, Paulo
- In:
International journal of hospitality management
35
(
2013
),
pp. 35-43
Persistent link: https://www.econbiz.de/10010225936
Saved in:
7
Antecedents of customer WOM in glamping : the critical role of original ecology
Lu, Jiandong
;
Wang, Xiaolei
;
Dai, Zheng
;
Chen, Guo
; …
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012547731
Saved in:
8
When positive reviews backfire : the effect of review dispersion and expectation disconfirmation on Airbnb guests' experiences
Zhang, Lu
;
Wei, Wei
;
Line, Nathaniel D.
;
Cheng, Yusi
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012585693
Saved in:
9
The effect of perceived error stability, brand perception, and relationship norms on consumer reaction to data breaches
Gao, Yixing
;
Zhang, Lu
;
Wei, Wei
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495061
Saved in:
10
Modeling consumer distrust of online hotel reviews
Ahmad, Wasim
;
Sun, Jin
- In:
International journal of hospitality management
71
(
2018
),
pp. 77-90
Persistent link: https://www.econbiz.de/10011849560
Saved in:
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