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Analyzing changes in hotel customers' expectations by trip mode
Liu, Shaowu; Law, Rob; Rong, Jia; Li, Gang; Hall, John - In: International journal of hospitality management 34 (2013), pp. 359-371
Persistent link: https://www.econbiz.de/10009767481
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Understanding service attributes of robot hotels : a sentiment analysis of customer online reviews
Luo, Jian Ming; Vu, Huy Quan; Li, Gang; Law, Chun Hung … - In: International journal of hospitality management 98 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013198484
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Evaluation of hotel brand competitiveness based on hotel features ratings
Xia, Haiyang; Vu, Huy Quan; Law, Chun Hung Roberts; Li, Gang - In: International journal of hospitality management 86 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012241517
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Leveraging employee online reviews for improving hotel competitiveness in the great resignation
Xia, Haiyang; Muskat, Birgit; Vu, Huy Quan; Law, Chun … - In: International journal of hospitality management 113 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014325637
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Intellectual landscape and emerging trends of big data research in hospitality and tourism : a scientometric analysis
Cai, Yanting; Li, Gang; Wen, Long; Liu, Chang - In: International journal of hospitality management 117 (2024), pp. 1-12
Persistent link: https://www.econbiz.de/10014457844