Narrow search
Showing 1 - 10 of 83
Cover Image
The complexity of consumer experience formulation in the sharing economy
Pappas, Nikolaos - In: International journal of hospitality management 77 (2019), pp. 415-424
Persistent link: https://www.econbiz.de/10011988667
Cover Image
Other consumers in service encounters : a script theoretical perspective
Miao, Li; Mattila, Anna S.; Mount, Dan - In: International journal of hospitality management 30 (2011) 4, pp. 933-941
Persistent link: https://www.econbiz.de/10009242085
Cover Image
A social exchange perspective on why and when ethical leadership foster customer-oriented citizenship behavior
Garba, Omale A.; Babalola, Mayowa T.; Guo, Liang - In: International journal of hospitality management 70 (2018), pp. 1-8
Persistent link: https://www.econbiz.de/10011825955
Cover Image
Why not eat alone? : the effect of other consumers on solo dining intentions and the mechanism
Her, Eun Sol; Seo, Soobin - In: International journal of hospitality management 70 (2018), pp. 16-24
Persistent link: https://www.econbiz.de/10011825959
Cover Image
Is peer evaluation of consumer online reviews socially embedded? : an examination combining reviewer's social network and social identity
Li, Hengyun; Zhang, Ziqiong; Meng, Fang; Janakiraman, … - In: International journal of hospitality management 67 (2017), pp. 143-153
Persistent link: https://www.econbiz.de/10011785183
Cover Image
Influences of consumer characteristics on fairness perceptions of revenue management pricing in the hotel industry
Heo, Cindy Yoonjoung; Lee, Seoki - In: International journal of hospitality management 30 (2011) 2, pp. 243-251
Persistent link: https://www.econbiz.de/10008907671
Cover Image
Customer perceived control and the moderating effect of restaurant type on evaluations of restaurant employee performance
Noone, Breffni M. - In: International journal of hospitality management 27 (2008) 1, pp. 23-29
Persistent link: https://www.econbiz.de/10003666314
Cover Image
The effect of relational benefits on perceived value in relation to customer loyalty : an empirical study in the Australian coffee outlets industry
Chen, Po-tsang; Hu, Hsin-hui - In: International journal of hospitality management 29 (2010) 3, pp. 405-412
Persistent link: https://www.econbiz.de/10003983139
Cover Image
Understanding the leadership perceptions of staff in China's hotel industry : integrating the macro- and micro-aspects of leadership contexts
Wong, Alan; Chan, Andrew - In: International journal of hospitality management 29 (2010) 3, pp. 437-447
Persistent link: https://www.econbiz.de/10003983152
Cover Image
The effects of dining atmospherics : an extended Mehrabian-Russell model
Liu, Yinghua; Jang, Soocheong - In: International journal of hospitality management 28 (2009) 4, pp. 494-503
Persistent link: https://www.econbiz.de/10003875545