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Building middle-range theories using case studies in hospitality management
Khan, Mahmood A. - In: International journal of hospitality management 114 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014440021
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Hospitality healthscapes : a conjoint analysis approach to understanding patient responses to hotel-like hospital rooms
Suess, Courtney; Mody, Makarand - In: International journal of hospitality management 61 (2017), pp. 59-72
Persistent link: https://www.econbiz.de/10011646093
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The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent; Alrawadieh, Zaid; Tulucu, Fadime; … - In: International journal of hospitality management 110 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
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Measuring patient experience in healthcare
Godovykh, Maksim; Pizam, Abraham - In: International journal of hospitality management 112 (2023), pp. 1-4
Persistent link: https://www.econbiz.de/10014334448
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Toward hospitable healthcare
Yesawich, Peter C.; Shoemaker, Stowe - In: International journal of hospitality management 112 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014334483
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Hospitality to healthcare : patient experience academy, a successful alliance between the ChristianaCare Health System and the University of Delaware
Poorani, Ali A.; Fried Kline, Sheryl; DeMicco, Frederick J. - In: International journal of hospitality management 112 (2023), pp. 1-7
Persistent link: https://www.econbiz.de/10014334758
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Reprint of: The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent; Alrawadieh, Zaid; Tulucu, Fadime; … - In: International journal of hospitality management 112 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014334761
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Can hospitableness promote patients' eWOM behaviour? : the role of perceived overall fairness, treatment effectiveness and disease severity
Liu, Jingyan; Liu, Jiaman; Qu, Hailin - In: International journal of hospitality management 122 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10015072457
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Organizational injustice and emotional labor in the hospitality industry : a theoretical review
Shapoval, Valeriya - In: International journal of hospitality management 83 (2019), pp. 56-64
Persistent link: https://www.econbiz.de/10012121964
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Digital transformation and hospitality management competencies : toward an integrative framework
Busulwa, Richard; Pickering, Mark; Mao, Iris - In: International journal of hospitality management 102 (2022), pp. 1-16
Persistent link: https://www.econbiz.de/10013185199