Organizational injustice and emotional labor in the hospitality industry : a theoretical review
Year of publication: |
2019
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Authors: | Shapoval, Valeriya |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 83.2019, p. 56-64
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Subject: | Organizational injustice | Emotional labor | Cognitive theory appraisal theory | Action theory | Affective events theory | Fairness theory | Emotion | Verhalten in Organisationen | Organizational behaviour | Gerechtigkeit | Justice | Organisationstheorie | Organization theory | Gastgewerbe | Hospitality industry |
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