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Strategic responses of the hotel sector to COVID-19 : toward a refined pandemic crisis management framework
Le Dung; Giang Phi - In: International journal of hospitality management 94 (2021), pp. 1-5
Persistent link: https://www.econbiz.de/10012495108
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Responding to the bed bug crisis in social media
Liu, Bingjie; Kim, Hany; Pennington-Gray, Lori - In: International journal of hospitality management 47 (2015), pp. 76-84
Persistent link: https://www.econbiz.de/10011312544
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Effects of crisis response tone and spokesperson's gender on employer attractiveness
Kapuściński, Grzegorz; Zhang, Nathan; Zeng, Liting; … - In: International journal of hospitality management 94 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012495115
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The role of explanations and metadiscourse in management responses to anger-reviews versus anxiety-reviews : the mediation of sense-making
Li, Chunyu; Cui, Geng; He, Yongfu - In: International journal of hospitality management 89 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012293770
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Effect of CSR activities on meaningfulness, compassion, and employee engagement : a sense-making theoretical approach
Nazir, Owais; Islam, Jamid Ul - In: International journal of hospitality management 90 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012300160
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What hinders hotels' adoption of environmental technologies : a quantitative study
Chan, Eric S. W.; Okumus, Fevzi; Chan, Wilco - In: International journal of hospitality management 84 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012146189
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Investigating the accessibility factors affecting hotel satisfaction of people with physical disabilities
Tutuncu, Ozkan - In: International journal of hospitality management 65 (2017), pp. 29-36
Persistent link: https://www.econbiz.de/10011738818
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COVID-19 and China's hotel industry : impacts, a disaster management framework, and post-pandemic agenda
Hao, Fei; Xiao, Qu; Chon, Kaye - In: International journal of hospitality management 90 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012300197
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Knowledge management, social media and employee creativity
Sigala, Marianna; Chalkiti, Kalotina - In: International journal of hospitality management 45 (2015), pp. 44-58
Persistent link: https://www.econbiz.de/10010503898
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The missing link : creating value with Social Media use in hotels
Garrido-Moreno, Aurora; García-Morales, Víctor J.; … - In: International journal of hospitality management 75 (2018), pp. 94-104
Persistent link: https://www.econbiz.de/10011944968