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~isPartOf:"International journal of hospitality management"
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Customer satisfaction
378
Kundenzufriedenheit
378
Arbeitszufriedenheit
255
Job satisfaction
255
Hotel industry
254
Hotellerie
254
Dienstleistungsqualität
246
Service quality
246
Consumer behaviour
230
Konsumentenverhalten
230
Beziehungsmarketing
156
Relationship marketing
156
Gastronomie
116
Restaurant industry
116
Tourism employees
97
Tourismusberufe
97
Tourism
94
Employee retention
92
Hospitality industry
92
Mitarbeiterbindung
92
Arbeitsverhalten
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Work behaviour
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Gastgewerbe
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Satisfaction
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Emotion
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Tourismus
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Tourism industry
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Tourismuswirtschaft
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Arbeitskräfte
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Workforce
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Hospital
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Krankenhaus
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Customer service
51
Holiday behaviour
51
Kundenservice
51
Urlaubsverhalten
51
Arbeitsmobilität
49
Labour mobility
49
Leistungsmotivation
47
Work motivation
47
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Han, Heesup
32
Law, Chun Hung Roberts
14
Jang, Soocheong
13
Mattila, Anna S.
13
Wong, IpKin Anthony
13
Kim, Seongseop
12
Karatepe, Osman M.
11
Kim, Woo Gon
11
Guchait, Priyanko
10
Hyun, Sunghyup Sean
8
Busser, James A.
7
Jung, Hyo Sun
7
Kim, Peter Beomcheol
7
Köseoglu, Mehmet Ali
7
Okumus, Fevzi
7
Qu, Hailin
7
Yoon, Hye Hyun
7
Hwang, Jinsoo
6
Park, Jeong-Yeol
6
So, Kevin Kam Fung
6
Wei, Wei
6
Zhang, Tingting
6
Back, Ki-Joon
5
Bufquin, Diego
5
Gursoy, Dogan
5
Kim, Hyun Jeong
5
Kim, Wansoo
5
Line, Nathaniel D.
5
Madera, Juan M.
5
Prentice, Catherine
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Torres, Edwin N.
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Wang, Yao-Chin
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Xu, Xun
5
Zhao, Xinyuan
5
Al-Ansi, Amr
4
Ali, Faizan
4
Altinay, Levent
4
Ariza-Montes, Antonio
4
Arjona-Fuentes, Juan M.
4
Cheung, Catherine
4
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International journal of hospitality management
Tourism management : research, policies, practice
1,522
Discussion paper series / IZA
1,020
Tourism economics : the business and finance of tourism and recreation
931
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
870
MPRA Paper
697
Journal of travel and tourism marketing
674
Tourism management perspectives : TMP
668
IZA Discussion Papers
651
Economics Papers from University Paris Dauphine
605
IZA Discussion Paper
599
Journal of business research : JBR
535
Journal of retailing and consumer services
498
Tourism analysis : an interdisciplinary tourism & hospitality journal
471
International journal of contemporary hospitality management
368
International Journal of Contemporary Hospitality Management
351
NBER working paper series
319
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
316
Journal of hospitality marketing & management
304
Journal of vocational behavior
288
Tourism planning & development
287
Working paper / National Bureau of Economic Research, Inc.
281
The service industries journal
273
CESifo working papers
259
NBER Working Paper
259
Working paper
252
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
244
Annals of tourism research : ATR ; a social sciences journal
242
SpringerLink / Bücher
232
Cogent business & management
229
The international journal of human resource management
228
Journal of Services Marketing
221
The journal of services marketing
219
IASE Conference Papers
213
Worldwide Hospitality and Tourism Themes
209
Ovidius University Annals, Economic Sciences Series
200
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
192
International Journal of Sport Finance
190
ERIM Report Series Research in Management
187
Journal of hospitality and tourism insights
187
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ECONIS (ZBW)
703
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1
Augmented and virtual reality in hotels : impact on tourist
satisfaction
and intention to stay and return
Lim, Weng Marc
;
Jasim, K. Mohamed
;
Das, Madhumita
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457823
Saved in:
2
Role of motivations for luxury cruise traveling,
satisfaction
, and involvement in building traveler loyalty
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
70
(
2018
),
pp. 75-84
Persistent link: https://www.econbiz.de/10011825969
Saved in:
3
Redefining in-room amenities for hotel staycationers in the new era of
tourism
: a deep dive into guest well-being and intentions
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185259
Saved in:
4
Essential customer service factors and the segmentation of older visitors within wellness
tourism
based on hot springs hotels
Chen, Kaung-hwa
;
Liu, Hsiou-hsiang
;
Chang, Feng-hsiang
- In:
International journal of hospitality management
35
(
2013
),
pp. 122-132
Persistent link: https://www.econbiz.de/10010225832
Saved in:
5
The green B&B promotion strategies for tourist loyalty : surveying the restart of Chinese national
holiday
travel after COVID-19
Cai, Gangwei
;
Xu, Lei
;
Gao, Weijun
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012495090
Saved in:
6
Towards sustainable servicescape : tourists' perspectives of accommodation service attributes
Väisänen, Hanna-Maija
;
Uusitalo, Outi
;
Ryynänen, Toni
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014310681
Saved in:
7
Effects of recovery experiences on hotel employees' subjective well-being
Lee, Kwang-Ho
;
Choo, Seung-Woo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
52
(
2016
),
pp. 1-12
Persistent link: https://www.econbiz.de/10011442742
Saved in:
8
The influence of volunteer motivation on
satisfaction
, attitudes, and support for a mega-event
Lee, Choong-Ki
;
Reisinger, Yvette
;
Kim, Myung-Ja
;
Yoon, …
- In:
International journal of hospitality management
40
(
2014
),
pp. 37-48
Persistent link: https://www.econbiz.de/10010388604
Saved in:
9
Safety or service? : effects of employee prosocial safety-rule-breaking on consumer
satisfaction
Shum, Cass
;
Ghosh, Ankita
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209292
Saved in:
10
Satisfaction
measures with monetary and non-monetary components : hotel’s overall scores
Nicolau, Juan Luis
;
Mellinas, Juan Pedro
; …
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012241793
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