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"That's not my job" : exploring the employee perspective in the development of brand ambassadors
Xiong, Lina; King, Ceridwyn; Piehler, Rico - In: International journal of hospitality management 35 (2013), pp. 348-359
Persistent link: https://www.econbiz.de/10010225771
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The effects of generational work values on employee brand attitude and behavior : a multi-group analysis
King, Ceridwyn; Murillo, Enrique; Lee, Hyemi - In: International journal of hospitality management 66 (2017), pp. 92-105
Persistent link: https://www.econbiz.de/10011810946
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Crafting and testing a central precept in service-dominant logic : hotel employees' brand-citizenship behavior and customers' brand trust
Xie, Li-shan; Peng, Jia-min; Huan, Tzung-cheng - In: International journal of hospitality management 42 (2014), pp. 1-8
Persistent link: https://www.econbiz.de/10010410828
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An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop; Kim, Peter Beomcheol; Kim, Seontaik; … - In: International journal of hospitality management 84 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
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The influence of volunteer motivation on satisfaction, attitudes, and support for a mega-event
Lee, Choong-Ki; Reisinger, Yvette; Kim, Myung-Ja; Yoon, … - In: International journal of hospitality management 40 (2014), pp. 37-48
Persistent link: https://www.econbiz.de/10010388604
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Corporate social responsibility and service-oriented citizenship behavior : a test of dual explanatory paths
Bavik, Ali - In: International journal of hospitality management 80 (2019), pp. 173-182
Persistent link: https://www.econbiz.de/10012058677
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Too much of a good thing? : examining how proactive personality affects employee brand performance under formal and informal organizational support
Xiong, Lina; King, Ceridwyn - In: International journal of hospitality management 68 (2018), pp. 12-22
Persistent link: https://www.econbiz.de/10011811126
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Linking employee attitudes and behaviors with business performance : a comparative analysis of hotels in Mexico and China
Fisher, Ron; McPhail, Ruth; Menghetti, Gemma - In: International journal of hospitality management 29 (2010) 3, pp. 397-404
Persistent link: https://www.econbiz.de/10003983124
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Exploratory assessment of the Macao casino dealers' job perceptions
Wan, Penny Yim King - In: International journal of hospitality management 29 (2010) 1, pp. 62-71
Persistent link: https://www.econbiz.de/10003964058
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Perceived organizational diversity and employee behavior
Hsiao, Aaron; Auld, Chris; Ma, Emily - In: International journal of hospitality management 48 (2015), pp. 102-112
Persistent link: https://www.econbiz.de/10011341597