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~isPartOf:"International journal of hospitality management"
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Impacts of quality certificati...
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Service quality
435
Dienstleistungsqualität
434
Consumer behaviour
284
Konsumentenverhalten
284
Customer satisfaction
237
Kundenzufriedenheit
237
Hotel industry
214
Hotellerie
214
Gastronomie
134
Restaurant industry
134
Beziehungsmarketing
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Relationship marketing
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Pricing strategy
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Preismanagement
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Online retailing
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Online-Handel
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Hospital
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Krankenhaus
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Emotion
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Customer service
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Kundenservice
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Virales Marketing
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Gastgewerbe
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Hospitality industry
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Beschwerdemanagement
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Complaint management
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Internet marketing
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Online-Marketing
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Arbeitsverhalten
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Work behaviour
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Arbeitszufriedenheit
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E-commerce
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Electronic Commerce
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Job satisfaction
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Jang, Soocheong
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Law, Chun Hung Roberts
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Mattila, Anna S.
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Han, Heesup
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9
Guchait, Priyanko
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Kim, Woo Gon
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Lu, Lu
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Heo, Cindy Yoonjoung
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Zhang, Tingting
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Line, Nathaniel D.
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Yang, Yang
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Gursoy, Dogan
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Hanks, Lydia
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Lee, Seul Ki
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Madera, Juan M.
5
Prentice, Catherine
5
Qu, Hailin
5
So, Kevin Kam Fung
5
Ali, Faizan
4
Bai, Billy
4
Bernard, Shaniel
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Brewster, Zachary W.
4
DiPietro, Robin B.
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Hyun, Sunghyup Sean
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Jeong, EunHa
4
Kim, Seongseop
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Lee, Jin-soon
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Lee, Lindsey
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Lynn, Michael
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Miao, Li
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Noone, Breffni M.
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Pizam, Abraham
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Ryu, Kisang
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Sparks, Beverley
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Torres, Edwin N.
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Wang, Xingyu
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International journal of hospitality management
Journal of retailing and consumer services
839
NBER working paper series
678
Journal of business research : JBR
653
Working paper / National Bureau of Economic Research, Inc.
584
NBER Working Paper
563
European journal of operational research : EJOR
543
Management science : journal of the Institute for Operations Research and the Management Sciences
481
International journal of production economics
476
SpringerLink / Bücher
381
Journal of revenue and pricing management
371
The service industries journal
355
International journal of production research
334
International journal of industrial organization
319
Economics letters
292
Discussion paper / Centre for Economic Policy Research
277
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
267
Electronic commerce research
258
CESifo working papers
257
The journal of services marketing
236
Tourism management : research, policies, practice
226
International journal of contemporary hospitality management
213
Transportation research / E : an international journal
207
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
199
Journal of air transport management
197
Journal of retailing
194
Manufacturing & service operations management : M & SOM
184
Journal of hospitality marketing & management
183
Industrial marketing management : the international journal for industrial and high-tech firms
182
Information systems research : ISR
180
Auditing : a journal of practice & theory
177
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
177
Discussion papers / CEPR
175
Cogent business & management
168
Journal of travel and tourism marketing
168
Working paper
167
Information systems and e-business management : ISeB
165
International journal of business information systems : IJBIS
165
International journal of electronic marketing and retailing : IJEMR
165
Journal of internet commerce
164
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ECONIS (ZBW)
578
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1
Are all online hotel prices created dynamic? : an empirical assessment
Melis, Giuseppe
;
Piga, Claudio A.
- In:
International journal of hospitality management
67
(
2017
),
pp. 163-173
Persistent link: https://www.econbiz.de/10011785190
Saved in:
2
Why do people purchase from online travel agencies (OTAs)? : a consumption values perspective
Talwar, Shalini
;
Dhir, Amandeep
;
Kaur, Puneet
; …
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012293868
Saved in:
3
Wine attributes, perceived risk and online wine purchase intention : the cross-level interaction effects of website quality
Cho, Meehee
;
Bonn, Mark Andrew
;
Kang, Sora
- In:
International journal of hospitality management
43
(
2014
),
pp. 108-120
Persistent link: https://www.econbiz.de/10010427928
Saved in:
4
Developing and validating a mobile catering app success model
Wang, Yi-Shun
;
Tseng, Timmy H.
;
Wang, Wei-Tsong
;
Shih, …
- In:
International journal of hospitality management
77
(
2019
),
pp. 19-30
Persistent link: https://www.econbiz.de/10011988421
Saved in:
5
Hotels' dependency on online intermediaries and their chosen distribution channel portfolios : three country insights
Stangl, Brigitte
;
Inversini, Alessandro
;
Schegg, Roland
- In:
International journal of hospitality management
52
(
2016
),
pp. 87-96
Persistent link: https://www.econbiz.de/10011442811
Saved in:
6
A picture is worth a thousand words : the role of a cover photograph on a travel agency's online identity
Luo, Yi
;
Tang, Liang
;
Kim, Eojina
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012495068
Saved in:
7
Barriers toward purchasing from online travel agencies
Talwar, Shalini
;
Dhir, Amandeep
;
Kaur, Puneet
; …
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012293800
Saved in:
8
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
9
Service encounter value and online engagement behaviors
Zhang, Tingting
;
Zhang, Pei
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
Saved in:
10
The role of language in the online evaluation of hospitality service encounters : an empirical study
Mariani, Marcello M.
;
Borghi, Matteo
;
Kazakov, Sergey
- In:
International journal of hospitality management
78
(
2019
),
pp. 50-58
Persistent link: https://www.econbiz.de/10012012699
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