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Building loyalty through reward programs : the influence of perceptions of fairness and brand attachment
Hwang, Eunmin; Baloglu, Seyhmus; Tanford, Sarah - In: International journal of hospitality management 76 (2019) 1, pp. 19-28
Persistent link: https://www.econbiz.de/10011981828
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Should I book another hotel? : the effects of sickness and ethnicity on customer brand loyalty and positive word of mouth
Leal, Catarina Correia; Ferreira, Aristides Isidoro - In: International journal of hospitality management 91 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012389826
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Human baristas and robot baristas : how does brand experience affect brand satisfaction, brand attitude, brand attachment, and brand loyalty?
Hwang, Jinsoo; Choe, Ja Young; Kim, Heather Markham; … - In: International journal of hospitality management 99 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10013327964
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How self-gratification and social values shape revisit intention and customer loyalty of Airbnb customers
Tajeddini, Kayhan; Gamage, Thilini Chathurika; Ul … - In: International journal of hospitality management 100 (2022), pp. 1-16
Persistent link: https://www.econbiz.de/10013266150
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Service climate and customer satisfaction in a casino hotel : an exploratory case study
Kralj, Anna; Solnet, David - In: International journal of hospitality management 29 (2010) 4, pp. 711-719
Persistent link: https://www.econbiz.de/10008758170
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Impacts of cruise industry corporate social responsibility reputation on customers' loyalty : mediating role of trust and identification
Ahn, Jiseon; Shamim, Amjad; Park, Jungkun - In: International journal of hospitality management 92 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012425029
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Understanding service experience and its impact on brand image in hospitality sector
Manhas, Parikshat Singh; Tukamushaba, Eddy Kurobuza - In: International journal of hospitality management 45 (2015), pp. 77-87
Persistent link: https://www.econbiz.de/10010503888
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The interface between hospitality and tourism entrepreneurship, integration and well-being : a study of refugee entrepreneurs
Alrawadieh, Zaid; Altinay, Levent; Cetin, Gurel; … - In: International journal of hospitality management 97 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012820036
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Supplier innovativeness in supply chain integration and sustainable performance in the hotel industry
Espino-Rodríguez, Tomás F.; Taha, Mahmoud Gebril - In: International journal of hospitality management 100 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013266164
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Strategic human resource management : insights from the international hotel industry
Gannon, Judie M.; Roper, Angela; Doherty, Liz - In: International journal of hospitality management 47 (2015), pp. 65-75
Persistent link: https://www.econbiz.de/10011312546