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Determinants of frontline employee engagement and their influence on service performance
Chen, Shou-Wei; Peng, Jui-Chen - In: International journal of human resource management 32 (2021) 5, pp. 1062-1085
Persistent link: https://www.econbiz.de/10012483932
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The relationship between free time activities, emotional intelligence and job involvement of frontline hotel employees
Yeh, Chien Mu - In: International journal of human resource management 32 (2021) 4, pp. 767-788
Persistent link: https://www.econbiz.de/10012483921
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Proactive career orientation and physical mobility preference as predictors of important work attitudes : the moderating role of pay satisfaction
Redondo, Raquel; Sparrow, Paul R.; Hernández-Lechuga, … - In: International journal of human resource management 34 (2023) 8, pp. 1554-1583
Persistent link: https://www.econbiz.de/10014323055
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Understanding the mechanisms of the relationship between shared values and service delivery performance of frontline employees
Lages, Cristiana R.; Piercy, Nigel; Malhotra, Neeru; … - In: International journal of human resource management 31 (2020) 21, pp. 2737-2760
Persistent link: https://www.econbiz.de/10012414594
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Employees are satisfied with their benefits, but so what? : the consequences of benefit satisfaction on employees' organizational commitment and turnover intentions
Torre-Ruiz, José de la; Vidal Salazar, M. Dolores; … - In: International journal of human resource management 30 (2019) 13, pp. 2097-2120
Persistent link: https://www.econbiz.de/10012194411
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Exploring frontline employee-customer linkages : a psychological contract perspective
Kutaula, Smirti; Gillani, Alvina; Leonidou, Leonidas C.; … - In: International journal of human resource management 33 (2022) 9, pp. 1848-1885
Persistent link: https://www.econbiz.de/10013370220
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The unique and common effects of emotional intelligence dimensions on job satisfaction and facets of job performance : an exploratory study in three countries
Schlaegel, Christopher; Engle, Robert L.; Lang, Guido - In: International journal of human resource management 33 (2022) 8, pp. 1562-1605
Persistent link: https://www.econbiz.de/10013167830
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Job characteristics and perceived cultural novelty : exploring the consequences for expatriate academics' job satisfaction
Störmer, Sebastian; Lauring, Jakob; Selmer, Jan - In: International journal of human resource management 33 (2022) 3, pp. 417-443
Persistent link: https://www.econbiz.de/10012872554
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Work climate drivers and employee heterogeneity
Lamberti, Giuseppe; Aluja, Tomas; Rialp Criado, Josep - In: International journal of human resource management 33 (2022) 3, pp. 472-504
Persistent link: https://www.econbiz.de/10012872558
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A Sino-U.S. comparison on workplace flexibility : evidence from multinational firms
Lai, Lei; Besen, Elyssa; Sarkisian, Natalia; Xu, Qingwen - In: International journal of human resource management 33 (2022) 3, pp. 561-593
Persistent link: https://www.econbiz.de/10012872561