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~isPartOf:"International journal of physical distribution and logistics management"
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Examining supply chain relatio...
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Capital income
2
Consumer behaviour
2
Einzelhandel
2
Kapitaleinkommen
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Konsumentenverhalten
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Retail trade
2
Arbeitszufriedenheit
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Beschwerdemanagement
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Buy online pick up in store
1
Complaint management
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Confidence
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Customer satisfaction
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Customer service
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Dienstleistungsqualität
1
Free return shipping
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Gerechtigkeit
1
In-store returns
1
Informational justice
1
Interpersonal justice
1
Job satisfaction
1
Justice
1
Kundenservice
1
Kundenzufriedenheit
1
Ladengestaltung
1
Meinung
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Next day delivery
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Omni-channel retailing
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Omni-channel service offerings
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Online retailing
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Online-Handel
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Opinion
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Positive word-of-mouth
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Retail returns
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Retailer performance
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Return satisfaction
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Schifffahrt
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Service quality
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Ship from store
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Shipping
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Store design
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Griffis, Stanley E.
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Jones, Angela L.
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Voorhees, Clay M.
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Whipple, Judith M.
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Miller, Jason
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Miller, Jason W.
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International journal of physical distribution and logistics management
Journal of business logistics : JBL
14
International Journal of Physical Distribution & Logistics Management
8
The international journal of logistics management
5
Journal of operations management
4
The International Journal of Logistics Management
4
The journal of supply chain management : a global review of purchasing and supply
4
Staff Papers / Department of Agricultural, Food and Resource Economics, Michigan State University
3
Health care management review : HCM review
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of physical distribution & logistics management : IJPD & LM
2
Journal of Food Distribution Research
2
Production and operations management : an international journal of the Production and Operations Management Society
2
Transportation journal
2
Business Horizons
1
Business horizons
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Decision Sciences
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IEEE transactions on engineering management : EM
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International Food and Agribusiness Management Review
1
Journal of Business Logistics
1
Journal of Operations Management
1
Journal of Supply Chain Management
1
Journal of business logistics
1
Journal of international marketing
1
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
1
Logistik-Management : internationale Konzepte, Instrumente, Anwendungen ; Zeitschrift der Kommission Logistik im Verband der Hochschullehrer für Betriebswirtschaft e.V
1
Marketing strategy organization and implementation
1
Transportation journal : a journal of the Association for Supply Chain Management
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An examination of the effects of omni-channel service offerings on retailer performance
Jones, Angela L.
;
Miller, Jason W.
;
Griffis, Stanley E.
; …
- In:
International journal of physical distribution and …
52
(
2022
)
2
,
pp. 150-169
Persistent link: https://www.econbiz.de/10013173425
Saved in:
2
The effect of perceptions of justice in returns on satisfaction and attitudes toward the retailer
Jones, Angela L.
;
Miller, Jason
;
Whipple, Judith M.
; …
- In:
International journal of physical distribution and …
54
(
2024
)
1
,
pp. 40-60
Persistent link: https://www.econbiz.de/10014466376
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