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Assessing the quality of patient care : a normative decision view
Nasim, Kanwal; Malik, Shahab Alam; Iqbal, Muhammad Zahid; … - In: International journal of productivity and quality … 13 (2014) 2, pp. 125-141
Persistent link: https://www.econbiz.de/10010387734
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Patient satisfaction in hospital emergency services : a perspective from Portugal
Polónia, Daniel Ferreira; Dias, Ana Alexandra da Costa; … - In: International journal of productivity and quality … 31 (2020) 3, pp. 349-368
Persistent link: https://www.econbiz.de/10012516301
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Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris; Tsotsolas, Nikos; Skordoulis, Michalis; … - In: International journal of productivity and quality … 25 (2018) 4, pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
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The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa; Sweis, Rateb J.; Saleh, Rawan; Suifan, … - In: International journal of productivity and quality … 22 (2017) 3, pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
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The effect of fQ model on patient's satisfaction in military hospitals in Jordan
Ajarmah, Balqees Salem; Hashem, Tareq N.; Swies, Rateb Jalil - In: International journal of productivity and quality … 20 (2017) 3, pp. 273-290
Persistent link: https://www.econbiz.de/10011751072
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A comparative analysis of experts' judgment methods for patient safety implementation : FMEA and fuzzy AHP
Golrizgashti, Seyedehfatemeh; Keshmiri, Mehrdad; … - In: International journal of productivity and quality … 37 (2022) 3, pp. 384-404
Persistent link: https://www.econbiz.de/10013448956
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Impact of healthcare service quality on patient satisfaction and loyalty in a Jordanian private hospital
Khaleel, Marwan; Ilkhanizadeh, Shiva; Khrais, Huthaifah - In: International journal of productivity and quality … 37 (2022) 3, pp. 422-434
Persistent link: https://www.econbiz.de/10013448958
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The efficiency of hospitals before and after the implementation of health system reform plan : a case study of Iran
Nabilou, Bahram; Ghorbani, Alireza; Aghlmand, Siamak; … - In: International journal of productivity and quality … 38 (2023) 4, pp. 482-493
Persistent link: https://www.econbiz.de/10014313574
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Measuring efficiency and effectiveness of workers' performance and information flow system in technical universities in Ghana
Appiah, Ruth; Liu, Shizhu; Ayamba, Emmanuel Caesar; … - In: International journal of productivity and quality … 32 (2021) 4, pp. 440-457
Persistent link: https://www.econbiz.de/10012516464
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Productivity analysis of education and research fields in universities of medical sciences : a case study of Iran
Nabilou, Bahram; Khorsandi, Hassan; Chavshin, Ali Reza; … - In: International journal of productivity and quality … 34 (2021) 2, pp. 266-277
Persistent link: https://www.econbiz.de/10012696622