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Quality in higher education : linking graduates' competencies and employers' needs
Martensen, Anne; Grønholdt, Lars - In: International journal of quality and service sciences 1 (2009) 1, pp. 67-77
Persistent link: https://www.econbiz.de/10003915103
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Customer experience management and business performance
Grønholdt, Lars; Martensen, Anne; Jørgensen, Stig; … - In: International journal of quality and service sciences 7 (2015) 1, pp. 90-106
Persistent link: https://www.econbiz.de/10011300150
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Measuring and managing brand equity : a study with focus on product and service quality in banking
Martensen, Anne; Grønholdt, Lars - In: International journal of quality and service sciences 2 (2010) 3, pp. 300-316
Persistent link: https://www.econbiz.de/10008758767
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The effect of word-of-mouth on consumer emotions and choice : findings from a service industry
Martensen, Anne; Grønholdt, Lars - In: International journal of quality and service sciences 8 (2016) 3, pp. 298-314
Persistent link: https://www.econbiz.de/10011623923
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Quality in higher education : linking graduates' competencies and employers' needs
Martensen, Anne; Grønholdt, Lars - In: International journal of quality and service sciences 1 (2009) 1, pp. 67-77
Persistent link: https://www.econbiz.de/10009890240
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Measuring and managing brand equity : a study with focus on product and service quality in banking
Martensen, Anne; Grønholdt, Lars - In: International journal of quality and service sciences 2 (2010) 3, pp. 300-316
Persistent link: https://www.econbiz.de/10009890276
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Organizational learnability and innovability : a system for assessing, diagnosing and improving innovations
Dahlgaard-Park, Su Mi; Dahlgaard, Jens Jörn - In: International journal of quality and service sciences 2 (2010) 2, pp. 153-174
Persistent link: https://www.econbiz.de/10003996736
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Do corporate sustainability practices enhance organizational economic performance?
Maletic, Matjaž; Maletic, Damjan; Dahlgaard, Jens Jörn; … - In: International journal of quality and service sciences 7 (2015) 2/3, pp. 184-200
Persistent link: https://www.econbiz.de/10011400408
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Greenhouse gas management model : a triple cause-effect logic
Chen, Chi-Kuang; Kamba, Madi; Shie, An-Jin; Dahlgaard, … - In: International journal of quality and service sciences 8 (2016) 3, pp. 412-427
Persistent link: https://www.econbiz.de/10011624055
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QMOD-ICQSS Conference: "Building a culture for quality, innovation and sustainability"
Dahlgaard-Park, Su Mi (ed.); Dahlgaard, Jens Jörn (ed.) - QMOD-ICQSS Conference <19., 2016, Rom> - 2017
Persistent link: https://www.econbiz.de/10011772044