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~isPartOf:"International journal of retail & distribution management"
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Consumer behaviour
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Online retailing
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International journal of retail & distribution management
Journal of business research : JBR
2,180
Journal of retailing and consumer services
2,046
International journal of hospitality management
1,570
NBER working paper series
787
International journal of consumer studies
780
Working paper / National Bureau of Economic Research, Inc.
699
Psychology & marketing
680
NBER Working Paper
624
Tourism management : research, policies, practice
596
Journal of consumer research : JCR ; an interdisciplinary bimonthly
586
International journal of contemporary hospitality management
583
The service industries journal
497
SpringerLink / Bücher
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European Journal of Marketing
434
Asia Pacific journal of marketing and logistics
430
Journal of travel and tourism marketing
427
Journal of Consumer Marketing
421
Management science : journal of the Institute for Operations Research and the Management Sciences
419
Journal of hospitality marketing & management
411
The journal of product & brand management
397
The journal of services marketing
379
European journal of marketing : EJM
370
Cogent business & management
368
Journal of marketing research : JMR
366
The journal of brand management : an international journal
362
Technological forecasting & social change : an international journal
352
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
344
Journal of marketing management : MM
341
Journal of retailing
335
Journal of international consumer marketing
331
Online Information Review
325
Journal of marketing
318
Marketing letters : a journal of research in marketing
313
International Journal of Retail & Distribution Management
310
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
309
Journal of marketing communications
306
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
302
Journal of the Academy of Marketing Science
302
Journal of business ethics : JOBE
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ECONIS (ZBW)
306
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1
How to solve product-harm crises in retailing? : empirical insights from service recovery and negative publicity research
Standop, Dirk
;
Grunwald, Guido
- In:
International journal of retail & distribution management
37
(
2009
)
11
,
pp. 915-932
Persistent link: https://www.econbiz.de/10009521952
Saved in:
2
The impact of cyberostracism on online complaint handling : is "automatic reply" any better than "no reply"?
Mattila, Anna S.
;
Andreau, Luisa
;
Hanks, Lydia
;
Kim, …
- In:
International journal of retail & distribution management
41
(
2013
)
1
,
pp. 45-60
Persistent link: https://www.econbiz.de/10009711832
Saved in:
3
An investigation of Chinese consumers' outshopping motives from a culture perspective : implications for retail and distribution
Wang, Yong Jian
;
Doss, Samuel K.
;
Guo, Chiquan
;
Li, Wenjing
- In:
International journal of retail & distribution management
38
(
2010
)
6/7
,
pp. 423-442
Persistent link: https://www.econbiz.de/10003988586
Saved in:
4
Does formality matter? : effects of employee clothing formality on consumers' service quality expectations and store image perceptions
Yan, Ruoh-nan
;
Yurchisin, Jennifer
;
Watchravesringkan, …
- In:
International journal of retail & distribution management
39
(
2011
)
5
,
pp. 346-362
Persistent link: https://www.econbiz.de/10009155492
Saved in:
5
Customer responses to waits for online banking service delivery
Demoulin, Nathalie T. M.
;
Djelassi, Souad
- In:
International journal of retail & distribution management
41
(
2013
)
6
,
pp. 442-460
Persistent link: https://www.econbiz.de/10009770727
Saved in:
6
Shopping in downtown : the effect of urban environment on service quality perception and behavioural intentions
De Nisco, Alessandro
;
Warnaby, Gary
- In:
International journal of retail & distribution management
41
(
2013
)
9
,
pp. 654-670
Persistent link: https://www.econbiz.de/10009788898
Saved in:
7
Measuring the perceived value of malls in a non-Western context : the case of the UAE
El-Adly, Mohammed Ismail
;
Eid, Riyad
- In:
International journal of retail & distribution management
43
(
2015
)
9
,
pp. 849-869
Persistent link: https://www.econbiz.de/10011456588
Saved in:
8
The effect of gaze on consumers' encounter evaluation
Andersson, Pernille
;
Wästlund, Erik
;
Kristensson, Per
- In:
International journal of retail & distribution management
44
(
2016
)
4
,
pp. 372-396
Persistent link: https://www.econbiz.de/10011515570
Saved in:
9
Small town centre attractiveness : evidence from Sweden
Wahlberg, Olof
- In:
International journal of retail & distribution management
44
(
2016
)
4
,
pp. 465-488
Persistent link: https://www.econbiz.de/10011515608
Saved in:
10
Exploring the UK high street retail experience : is the service encounter still valued?
Resnick, Sheilagh
;
Foster, Carley
;
Woodall, Tony
- In:
International journal of retail & distribution management
42
(
2014
)
9
,
pp. 839-859
Persistent link: https://www.econbiz.de/10010417705
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