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Customers' quality perceptions towards online railway reservation services in India : an exploratory study
Khare, Arpita; Handa, Meenakshi - In: International journal of services and operations management 9 (2011) 4, pp. 491-505
Persistent link: https://www.econbiz.de/10009306308
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Customers' perception and attitude towards service quality in multinational banks in India
Khare, Arpita - In: International journal of services and operations management 10 (2011) 2, pp. 199-215
Persistent link: https://www.econbiz.de/10009313087
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Indian customers' attitude towards trust and convenience dimensions of internet banking
Khare, Arpita; Mishra, Ankita; Singh, Anurag B. - In: International journal of services and operations management 11 (2012) 1, pp. 107-122
Persistent link: https://www.econbiz.de/10009427741