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Total-Quality-Management : Anf...
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Quality management
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Service quality
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Devadasan, S. R.
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Md Yusof Ismail
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International journal of services and operations management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
488
The TQM journal : the international review of organizational improvement
418
International journal of quality & reliability management
404
International journal of production research
355
Total quality management & business excellence
250
International journal of production economics
200
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
176
SpringerLink / Bücher
106
European journal of operational research : EJOR
93
International journal of quality and service sciences
84
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
International journal of process management and benchmarking : IJPMB
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
Europäische Hochschulschriften / 5
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
Health care management review : HCM review
55
Amfiteatru economic : an economic and business research periodical
54
Journal of industrial engineering and management : JIEM
53
Beiträge zur Hochschulpolitik
47
Journal of operations management
47
IEEE transactions on engineering management : EM
42
Journal of health organization and management
42
DGQ
41
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
International journal of technology management : IJTM
38
Cogent business & management
36
International journal of business excellence : IJBEX
36
International journal of services and operations management : IJSOM
36
Springer eBook Collection
36
Gabler Edition Wissenschaft
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
A Productivity Press book
32
European research studies
32
International journal of hospitality management
31
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ECONIS (ZBW)
90
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1
Assuring quality at the source with varying worker skills : economic justification of the online repair policy
Shin, Dooyoung
;
Min, Ho-key
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 709-729
Persistent link: https://www.econbiz.de/10003765133
Saved in:
2
Integrated quality management and sustainability for enhancing the competitiveness of tourism in Egypt
Eraqi, Mohammed I.
- In:
International journal of services and operations management
5
(
2009
)
1
,
pp. 14-28
Persistent link: https://www.econbiz.de/10003811172
Saved in:
3
A closed-loop recycling system with a minimum allowed quality level on returned products
Hwang, Hark
;
Ko, Young Dae
;
Yune, Sang Hun
;
Ko, Chang Seong
- In:
International journal of services and operations management
5
(
2009
)
6
,
pp. 758-773
Persistent link: https://www.econbiz.de/10003903503
Saved in:
4
Managing healthcare quality in project management framework
Dey, Prasanta K.
;
Hariharan, Seetharaman
;
Chen, Deryk
- In:
International journal of services and operations management
3
(
2007
)
3
,
pp. 261-278
Persistent link: https://www.econbiz.de/10003471842
Saved in:
5
Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
6
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
7
Service failure, recovery and improvement : the case of a Chinese restaurant
Cao, Zheng
;
Robb, David
;
Lu, Qiang
- In:
International journal of services and operations management
4
(
2008
)
2
,
pp. 218-242
Persistent link: https://www.econbiz.de/10003663961
Saved in:
8
Infusing agility, innovation and quality in products : an integrated effort through the agile ITQFD technique
Vinodh, S.
;
Sundararaj, G.
;
Devadasan, S. R.
; …
- In:
International journal of services and operations management
4
(
2008
)
2
,
pp. 243-263
Persistent link: https://www.econbiz.de/10003664044
Saved in:
9
Implementation of Six Sigma approach to quality improvement in a multinational automotive parts manufacturer in India : a case study
Krishna, Radha
;
Dangayach, Dovind Sharan
;
Motwani, …
- In:
International journal of services and operations management
4
(
2008
)
2
,
pp. 264-276
Persistent link: https://www.econbiz.de/10003664063
Saved in:
10
Total quality management and benchmarking : bridging the gap in the public sector
Kounis, Leo D.
;
Panagopoulos, N.
- In:
International journal of services and operations management
3
(
2007
)
2
,
pp. 245-259
Persistent link: https://www.econbiz.de/10003561514
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