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~isPartOf:"International journal of services and operations management"
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Structural equation model
9
Strukturgleichungsmodell
9
structural equation modelling
9
Dienstleistungsqualität
4
Performance measurement
4
Performance-Messung
4
Quality management
4
Qualitätsmanagement
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4
Service quality
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Customer satisfaction
3
Kundenzufriedenheit
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service quality
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India
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Alsaggaf, Mohammed
1
Arabzad, S. Mohammad
1
Asian, Sobhan
1
Asif, Muhammad
1
Awan, Muhammad
1
Babu, T. Ramesh
1
Baker, Timothy
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Balouei Jamkhaneh, Hadi
1
Collier, David A.
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Haque, Shahbaz Ul
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Jayaraman, Vaidy
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Jha, Abhishek Kumar
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Ju, Ki-Jung
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Kim, Bowon
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Kim, Sunghak
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Konsra, Pooja
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Lashaki, Jafar Kia
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Li, Xiaoying
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Lü, Kevin
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Mahyari, Hamze Kazemi
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Paranitharan, K. P.
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Park, Byeonghwa
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Pool, Javad Khazaei
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International journal of services and operations management
International journal of production research
27
International journal of business information systems : IJBIS
26
International journal of productivity and quality management : IJPQM
19
International journal of business excellence
18
International journal of business excellence : IJBEX
13
Total quality management & business excellence
13
International journal of business innovation and research : IJBIR
11
International journal of internet marketing and advertising : IJIMA
11
Amfiteatru Economic Journal
10
Amfiteatru economic : an economic and business research periodical
10
Asia Pacific journal of marketing and logistics
9
Global business review
9
Technological forecasting & social change : an international journal
9
International Journal of Public Policy
8
International journal of Indian culture and business management : IJICBM
8
International journal of logistics systems and management
8
The international journal of logistics management
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Vision : the journal of business perspective
8
Economic research
7
European journal of international management : EJIM
7
International journal of business innovation and research
7
International journal of trade and global markets
7
Journal of information & knowledge management : JIKM
7
Journal of managerial psychology
7
Social Indicators Research
7
Cogent Business & Management
6
Cogent business & management
6
International Journal of Services, Economics and Management
6
International journal of Indian culture and business management
6
International journal of happiness and development
6
International journal of innovation management
6
International journal of management practice : IJMP
6
International journal of manpower
6
International journal of shipping and transport logistics : IJSTL
6
Journal for global business advancement : JGBA
6
Journal of business economics and management
6
Journal of marketing management : MM
6
Public management review
6
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ECONIS (ZBW)
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1
An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ju, Ki-Jung
;
Park, Byeonghwa
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
Saved in:
2
Developing a scale for measuring service quality in the public sector
Asif, Muhammad
;
Awan, Muhammad
;
Haque, Shahbaz Ul
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 418-432
Persistent link: https://www.econbiz.de/10011636001
Saved in:
3
Identifying and evaluating cognitive factors influencing the acceptance of mobile payment services
Shahin, Arash
;
Mahyari, Hamze Kazemi
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 210-227
Persistent link: https://www.econbiz.de/10012154630
Saved in:
4
An empirical study on integrated manufacturing system practiced in Indian industries : a structural equation modelling approach
Paranitharan, K. P.
;
Babu, T. Ramesh
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 259-277
Persistent link: https://www.econbiz.de/10012154634
Saved in:
5
Electronic word-of-mouth in the mobile service sector : the role of service quality and customer emotional response
Alsaggaf, Mohammed
;
Lü, Kevin
;
Li, Xiaoying
- In:
International journal of services and operations management
34
(
2019
)
1
,
pp. 81-110
Persistent link: https://www.econbiz.de/10012145258
Saved in:
6
Development of a model to analyse the factors affecting RFID technology acceptance in small and medium-sized enterprises
Pool, Javad Khazaei
;
Asian, Sobhan
;
Arabzad, S. Mohammad
; …
- In:
International journal of services and operations management
28
(
2017
)
4
,
pp. 468-494
Persistent link: https://www.econbiz.de/10011860865
Saved in:
7
Sales force behaviour and best practice pricing drive a product's return on investment
Baker, Timothy
;
Collier, David A.
;
Jayaraman, Vaidy
- In:
International journal of services and operations management
28
(
2017
)
3
,
pp. 335-358
Persistent link: https://www.econbiz.de/10011862544
Saved in:
8
Effects of managers' communication and satisfaction on their perceived importance of value chain sustainability
Kim, Bowon
;
Kim, Sunghak
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 21-47
Persistent link: https://www.econbiz.de/10011593358
Saved in:
9
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
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