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~isPartOf:"International journal of services and operations management"
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Quality management
90
Qualitätsmanagement
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Service quality
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Devadasan, S. R.
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Murugesh, R.
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Smith, Alan D.
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Vinodh S
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Al-Khalili, Amjad
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Amjad Khalili
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Baker, Timothy
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Bhutta, Mohammed Khurrum
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Digalwar, A. K.
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Mathiyazhagan, Maathai K.
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Md Yusof Ismail
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Min, Ho-key
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Paranitharan, K. P.
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Shalij, P. R.
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Sohani, Nagendra
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Subari, Khairanum
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International journal of services and operations management
IZA Discussion Papers
716
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
480
Discussion paper series / IZA
431
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
404
IZA Discussion Paper
402
International journal of production research
353
MPRA Paper
280
Total quality management & business excellence
250
CESifo Working Paper
232
NBER Working Papers
206
International journal of production economics
200
International journal of six sigma and competitive advantage : IJSSCA
186
CESifo Working Paper Series
182
Quality management journal : QMJ
176
CESifo working papers
170
Journal of Entrepreneurial Finance
132
Papers on Entrepreneurship, Growth and Public Policy
131
Jena Economic Research Papers
129
ERIM Report Series Research in Management
114
IFN Working Paper
110
SpringerLink / Bücher
105
CEPR Discussion Papers
103
ZEW Discussion Papers
102
Working Paper
101
European journal of operational research : EJOR
93
Education Finance and Policy
89
International journal of quality and service sciences
84
NBER working paper series
83
Amfiteatru economic : an economic and business research periodical
79
Benchmarking : an international journal ; BIJ
66
International Journal of Quality & Reliability Management
65
Tinbergen Institute Discussion Papers
64
International journal of business excellence
62
International journal of process management and benchmarking : IJPMB
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
Europäische Hochschulschriften / 5
59
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ECONIS (ZBW)
90
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90
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1
Causes of reluctance of Indian manufacturing SMEs in adopting total quality management
Majumdar, Jyoti Prakas
;
Kundum, Goutam Kumar
;
Manohar, …
- In:
International journal of services and operations management
32
(
2019
)
3
,
pp. 362-386
Persistent link: https://www.econbiz.de/10012009027
Saved in:
2
Assuring quality at the source with varying worker skills : economic justification of the online repair policy
Shin, Dooyoung
;
Min, Ho-key
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 709-729
Persistent link: https://www.econbiz.de/10003765133
Saved in:
3
Integrated quality management and sustainability for enhancing the competitiveness of tourism in Egypt
Eraqi, Mohammed I.
- In:
International journal of services and operations management
5
(
2009
)
1
,
pp. 14-28
Persistent link: https://www.econbiz.de/10003811172
Saved in:
4
A closed-loop recycling system with a minimum allowed quality level on returned products
Hwang, Hark
;
Ko, Young Dae
;
Yune, Sang Hun
;
Ko, Chang Seong
- In:
International journal of services and operations management
5
(
2009
)
6
,
pp. 758-773
Persistent link: https://www.econbiz.de/10003903503
Saved in:
5
Managing healthcare quality in project management framework
Dey, Prasanta K.
;
Hariharan, Seetharaman
;
Chen, Deryk
- In:
International journal of services and operations management
3
(
2007
)
3
,
pp. 261-278
Persistent link: https://www.econbiz.de/10003471842
Saved in:
6
Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
7
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
8
Service failure, recovery and improvement : the case of a Chinese restaurant
Cao, Zheng
;
Robb, David
;
Lu, Qiang
- In:
International journal of services and operations management
4
(
2008
)
2
,
pp. 218-242
Persistent link: https://www.econbiz.de/10003663961
Saved in:
9
Infusing agility, innovation and quality in products : an integrated effort through the agile ITQFD technique
Vinodh, S.
;
Sundararaj, G.
;
Devadasan, S. R.
; …
- In:
International journal of services and operations management
4
(
2008
)
2
,
pp. 243-263
Persistent link: https://www.econbiz.de/10003664044
Saved in:
10
Implementation of Six Sigma approach to quality improvement in a multinational automotive parts manufacturer in India : a case study
Krishna, Radha
;
Dangayach, Dovind Sharan
;
Motwani, …
- In:
International journal of services and operations management
4
(
2008
)
2
,
pp. 264-276
Persistent link: https://www.econbiz.de/10003664063
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