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Modelling effect of perceived service quality dimensions on customer satisfaction in Indian bank settings
Adil, Mohd - In: International journal of services and operations management 15 (2013) 3, pp. 358-373
Persistent link: https://www.econbiz.de/10010127941
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Refinement of internet banking service quality scale : a confirmatory factor analysis approach
Adil, Mohd; Akhtar, Asif; Khan, Mohammed Naved - In: International journal of services and operations management 14 (2013) 3, pp. 336-354
Persistent link: https://www.econbiz.de/10009720938
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Automated banks' service quality in developing economy : empirical evidences from India
Sadiq, Mohd; Adil, Mohd; Khan, Mohammed Naved - In: International journal of services and operations management 33 (2019) 3, pp. 331-350
Persistent link: https://www.econbiz.de/10012145298
Cover Image
Refinement of internet banking service quality scale : a confirmatory factor analysis approach
Adil, Mohd; Akhtar, Asif; Khan, Mohammed Naved - In: International journal of services and operations management 14 (2013) 3, pp. 336-354
Persistent link: https://www.econbiz.de/10010096438