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~isPartOf:"International journal of services technology and management"
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Self-service activities and le...
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Dienstleistungssektor
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Daim, Tugrul U.
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International journal of services technology and management
The service industries journal
286
Journal of business research : JBR
109
The journal of services marketing
99
SpringerLink / Bücher
84
Service business
67
Journal of service management
64
International journal of production economics
60
Journal of retailing and consumer services
57
Journal of service research : JSR
57
Industrial marketing management : the international journal for industrial and high-tech firms
54
NBER working paper series
53
NBER Working Paper
40
Discussion paper
39
International journal of hospitality management
39
Services marketing quarterly
39
Working paper / National Bureau of Economic Research, Inc.
39
Structural change and economic dynamics : SC+ED
38
Applied economics
37
International journal of services and operations management
37
European journal of operational research : EJOR
35
Working paper
35
Policy research working paper : WPS
34
Regional studies
33
Discussion paper series / IZA
30
The journal of business & industrial marketing
30
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
30
Discussion paper / Centre for Economic Policy Research
29
Journal of service research
29
ifo Schnelldienst
29
Applied economics letters
28
Europäische Hochschulschriften / 5
28
Springer eBook Collection
28
Ifo Schnelldienst
27
Research policy : policy, management and economic studies of science, technology and innovation
27
Technological forecasting & social change : an international journal
27
ZEW discussion papers
27
Managing service quality : MSQ ; an international journal
26
The international journal of human resource management
26
World Bank Policy Research Working Paper
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ECONIS (ZBW)
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USB Cologne (EcoSocSci)
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1
Self-service technology and the moderating effects of consumer characteristics
Beatson, Amanda
- In:
International journal of services technology and management
14
(
2010
)
2/3
,
pp. 278-302
Persistent link: https://www.econbiz.de/10003997680
Saved in:
2
Special issue: Services innovation
Smedlung, Anssi
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003792149
Saved in:
3
How important are transaction costs for service firm integration decisions? : a meta-analysis
Crook, T. Russell
;
Drnevich, Paul Louis
;
Adams, Garry L.
; …
- In:
International journal of services technology and management
11
(
2009
)
2
,
pp. 128-144
Persistent link: https://www.econbiz.de/10003848184
Saved in:
4
Special issue: Outsourcing in services
Espino-Rodríguez, Tomás F.
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003848207
Saved in:
5
Special issue: Developments in industrial B2B services
Markeset, Tore
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003848967
Saved in:
6
Investigating relationships between organisational commitment, employee empowerment, customer intelligence and Customer Relationship Performance among small service firms
Suntornpithug, Nichaya
;
Karaatli, Gokhan M.
;
Khamalah, …
- In:
International journal of services technology and management
14
(
2010
)
1
,
pp. 77-91
Persistent link: https://www.econbiz.de/10003978032
Saved in:
7
Special issue: Exploring service innovation : process and metrics
Daim, Tugrul U.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003956297
Saved in:
8
Perspective : technology management in the service sector
Daim, Tugrul U.
;
Jetter, Antonie
;
Demirkan, Haluk
; …
- In:
International journal of services technology and management
13
(
2010
)
1/2
,
pp. 3-19
Persistent link: https://www.econbiz.de/10003956303
Saved in:
9
An integrated framework for managing knowledge-intensive service innovation
Lee, Chung-Shing
;
Chen, Yiche Grace
;
Ho, Johnathan C.
; …
- In:
International journal of services technology and management
13
(
2010
)
1/2
,
pp. 20-39
Persistent link: https://www.econbiz.de/10003956310
Saved in:
10
Growth among technology service firms : insights from the balanced scorecard
Spivey, W. Austin
;
Munson, J. Michael
;
King, Alberto D.
- In:
International journal of services technology and management
13
(
2010
)
1/2
,
pp. 63-84
Persistent link: https://www.econbiz.de/10003956457
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