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Social innovation : the process develoment of knowledge-intensive companies
Battisti, Sandro - In: International journal of services technology and management 18 (2012) 3/4, pp. 224-244
Persistent link: https://www.econbiz.de/10009744376
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Tug of war in innovation - coopetitive service development
Ritala, Paavo; Hurmelinna-Laukkanen, Pia; Blomqvist, … - In: International journal of services technology and management 12 (2009) 3, pp. 255-272
Persistent link: https://www.econbiz.de/10003859703
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Value-chain-oriented service development by means of a "two-channel service model"
Panshef, Veselin Vasilef; Dörsam, Edgar; Sakao, Tomohiko; … - In: International journal of services technology and management 11 (2009) 1, pp. 4-23
Persistent link: https://www.econbiz.de/10003848959
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Managing industrial service offerings : requirements on content and processes
Kowalkowski, Christian; Brehmer, Per-Olof; Kindström, … - In: International journal of services technology and management 11 (2009) 1, pp. 42-63
Persistent link: https://www.econbiz.de/10003848964
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Improving service quality and productivity : exploring the digital connections scaling model
Hsu, Cheng; Spohrer, James C. - In: International journal of services technology and management 11 (2009) 3, pp. 272-292
Persistent link: https://www.econbiz.de/10003852635
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New service development using GAP-based QFD : a mobile telecommunication case
Li, Jing-hua; Xu, Lei; Wu, Xiu-lan - In: International journal of services technology and management 12 (2009) 2, pp. 146-174
Persistent link: https://www.econbiz.de/10003855487
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Evaluation of design for service innovation curriculum : validation framework and preliminary results
Kim, Sun K. - In: International journal of services technology and management 16 (2011) 3/4, pp. 280-297
Persistent link: https://www.econbiz.de/10009487568
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Specialisation is king : crativity support systems for service concept development
Voigt, Matthias; Plattfaut, Ralf; Niehaves, Björn - In: International journal of services technology and management 20 (2014) 4/5/6, pp. 315-334
Persistent link: https://www.econbiz.de/10011346954
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Service innovation and competitive advantage with the perspective of system dynamics : using China Mobile as an example
Lin, Chin-huang; Lin, Tse - In: International journal of services technology and management 18 (2012) 3/4, pp. 245-265
Persistent link: https://www.econbiz.de/10009744375
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Tapping the innovation potential knowledge intensive services in emerging economies
Stare, Metka; Meirelles, Dimária Silva e; Santos, Ana … - In: International journal of services technology and management 18 (2012) 3/4, pp. 204-223
Persistent link: https://www.econbiz.de/10009744377