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Customer interaction in service innovation : seldom intensive but often decisive ; case studies in three business service sectors
Kuusisto, Arja; Riepula, Mikko - In: International journal of technology management : IJTM 55 (2011) 1/2, pp. 171-186
Persistent link: https://www.econbiz.de/10009424077
Cover Image
Customer interaction in service innovation: seldom intensive but often decisive. Case studies in three business service sectors
Kuusisto, Arja; Riepula, Mikko - In: International journal of technology management : IJTM 55 (2011) 1, pp. 171-187
Persistent link: https://www.econbiz.de/10009187384