Customer interaction in service innovation: seldom intensive but often decisive. Case studies in three business service sectors
Year of publication: |
2011
|
---|---|
Authors: | Kuusisto, Arja ; Riepula, Mikko |
Published in: |
International journal of technology management : IJTM. - Geneva-Aeroport : Inderscience Enterprises Ltd, ISSN 0267-5730, ZDB-ID 559787. - Vol. 55.2011, 1 (1.1.), p. 171-187
|
Saved in:
Saved in favorites
Similar items by person
-
Customer interaction in service innovation : a checklist for service innovators
Kuusisto, Arja, (2009)
-
Kuusisto, Arja, (2011)
-
Lindman, Juho, (2013)
- More ...