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Regulatory fit: A meta-analyti...
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Grewal, Dhruv
Ruyter, Ko de
12
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Journal of Business Research
Journal of service research : JSR
Journal of retailing
77
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37
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The future of frontline research : invited commentaries
Rafaeli, Anat
;
Altman, Daniel
;
Gremler, Dwayne D.
; …
- In:
Journal of service research : JSR
20
(
2017
)
1
,
pp. 91-99
Persistent link: https://www.econbiz.de/10011648268
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2
Domo arigato Mr. Roboto : emergence of automated social presence in organizational frontlines and customers’ service experiences
Doorn, Jenny van
;
Mende, Martin
;
Noble, Stephanie M.
; …
- In:
Journal of service research : JSR
20
(
2017
)
1
,
pp. 43-58
Persistent link: https://www.econbiz.de/10011647482
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3
Retail Environment, Self-Congruity, and Retail Patronage: An Integrative Model and a Research Agenda
Sirgy, M. Joseph
;
Grewal, Dhruv
;
Mangleburg, Tamara
- In:
Journal of Business Research
49
(
2000
)
2
,
pp. 127-138
Persistent link: https://www.econbiz.de/10005462419
Saved in:
4
Anchoring effects of advertised reference price and sale price: The moderating role of saving presentation format
Chandrashekaran, Rajesh
;
Grewal, Dhruv
- In:
Journal of Business Research
59
(
2006
)
10-11
,
pp. 1063-1071
Persistent link: https://www.econbiz.de/10005465652
Saved in:
5
Consumer responses to service recovery strategies: The moderating role of online versus offline environment
Harris, Katherine E.
;
Grewal, Dhruv
;
Mohr, Lois A.
; …
- In:
Journal of Business Research
59
(
2006
)
4
,
pp. 425-431
Persistent link: https://www.econbiz.de/10005465657
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6
Role of Prior Affect and Sensory Cues on Consumers' Affective and Cognitive Responses and Overall Perceptions of Quality
Compeau, Larry D.
;
Grewal, Dhruv
;
Monroe, Kent B.
- In:
Journal of Business Research
42
(
1998
)
3
,
pp. 295-308
Persistent link: https://www.econbiz.de/10005466074
Saved in:
7
The Internet and the price-value-loyalty chain
Grewal, Dhruv
;
Iyer, Gopalkrishnan R.
;
Krishnan, R.
; …
- In:
Journal of Business Research
56
(
2003
)
5
,
pp. 391-398
Persistent link: https://www.econbiz.de/10005466089
Saved in:
8
Internet retailing: enablers, limiters and market consequences
Grewal, Dhruv
;
Iyer, Gopalkrishnan R.
;
Levy, Michael
- In:
Journal of Business Research
57
(
2004
)
7
,
pp. 703-713
Persistent link: https://www.econbiz.de/10005466380
Saved in:
9
Consumer willingness to claim a price-matching refund: A look into the process
Kukar-Kinney, Monika
;
Grewal, Dhruv
- In:
Journal of Business Research
59
(
2006
)
1
,
pp. 11-18
Persistent link: https://www.econbiz.de/10005473514
Saved in:
10
Ads promoting OTC medications: The effect of ad format and credibility on beliefs, attitudes, and purchase intentions
Kavanoor, Sukumar
;
Grewal, Dhruv
;
Blodgett, Jeff
- In:
Journal of Business Research
40
(
1997
)
3
,
pp. 219-227
Persistent link: https://www.econbiz.de/10005473827
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