Dennis, Charles; Joško Brakus, J.; Gupta, Suraksha; … - In: Journal of Business Research 67 (2014) 11, pp. 2250-2257
This paper investigates the role of digital signage as experience provider in retail spaces. The findings of a survey-based field experiment demonstrate that digital signage content high on sensory cues evokes affective experience and strengthens customers' experiential processing route. In...