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Airline schedule padding and consumer choice behavior
Yimga, Jules; Gorjidooz, Javad - In: Journal of air transport management 78 (2019), pp. 71-79
Persistent link: https://www.econbiz.de/10012112660
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How airline service quality determines the quantity of repurchase intention : mediate and moderate effects of brand quality and perceived value
Chen, Lu; Li, Yong-Quan; Liu, Chih-Hsing - In: Journal of air transport management 75 (2019), pp. 185-197
Persistent link: https://www.econbiz.de/10012112383
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Airline satisfaction and loyalty : assessing the influence of personality, trust and service quality
Leon, Steven; Dixon, Sonoma - In: Journal of air transport management 113 (2023), pp. 1-13
Persistent link: https://www.econbiz.de/10014437736
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Living "up in the air" : meeting the frequent flyer passenger
Castillo-Manzano, José I.; López-Valpuesta, Lourdes - In: Journal of air transport management 40 (2014), pp. 48-55
Persistent link: https://www.econbiz.de/10010412013
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Detecting passengers' heterogeneity on airlines’ services using SP data
Bellizzi, Maria Grazia; Dell'Olio, Luigi; Eboli, Laura; … - In: Journal of air transport management 96 (2021), pp. 1-7
Persistent link: https://www.econbiz.de/10013041115
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Are Chinese passengers willing to pay more for better air services?
Zhang, Yahua - In: Journal of air transport management 25 (2012), pp. 5-7
Persistent link: https://www.econbiz.de/10009664196
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Evaluating frequent flyer programs from the air passengers' perspective
Martín, Juan Carlos; Román García, Concepción; … - In: Journal of air transport management 17 (2011) 6, pp. 364-368
Persistent link: https://www.econbiz.de/10009410726
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The impact of an aircraft's service environment on perceptions of in-flight food quality
Messner, Wolfgang - In: Journal of air transport management 53 (2016), pp. 123-130
Persistent link: https://www.econbiz.de/10011546137
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Customer satisfaction and service quality in the Chinese airline industry
Chow, Clement Kong-wing - In: Journal of air transport management 35 (2014), pp. 102-107
Persistent link: https://www.econbiz.de/10010246661
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Financial conditions and incumbent quality responses to entry : evidence from airlines' on-time performance
Ren, Junqiushi - In: Journal of air transport management 107 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014322941