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Focusing on the big picture while observing the concerns of both managers and passengers in the post-covid era
Samanci, Simge; Atalay, Kumru Didem; Isin, Feride Bahar - In: Journal of air transport management 90 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012421027
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Service quality of airports' food and beverage retailers : a fuzzy approach
Del Chiappa, Giacomo; Martín, Juan Carlos; Román … - In: Journal of air transport management 53 (2016), pp. 105-113
Persistent link: https://www.econbiz.de/10011546123
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Assessing customer value for express service providers : an empirical study from shippers' perspective in Taiwan
Ding, Ji-Feng; Shyu, Wen-Hwa; Yeh, Chun-Tsen; Tingg, Pi-Hui - In: Journal of air transport management 55 (2016), pp. 203-212
Persistent link: https://www.econbiz.de/10011547854
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A hybrid approach based on the fuzzy AHP and HFACS framework for identifying and analyzing gross navigation errors during transatlantic flights
Havle, Celal Alpay; Kılıç, Bilal - In: Journal of air transport management 76 (2019), pp. 21-30
Persistent link: https://www.econbiz.de/10012119103
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FIPIA with information entropy : a new hybrid method to assess airline service quality
Atalay, Kumru Didem; Atalay, Buket; Isin, Feride Bahar - In: Journal of air transport management 76 (2019), pp. 67-77
Persistent link: https://www.econbiz.de/10012119113
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Evaluating the human performance factors of air traffic control in Thailand using Fuzzy Multi Criteria Decision Making method
Mukesh Mohan Pandey; Shukla, Divya - In: Journal of air transport management 81 (2019), pp. 1-9
Persistent link: https://www.econbiz.de/10012120884
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A robust hybrid decision model for evaluation and selection of the strategic alliance partner in the airline industry
Garg, Chandra Prakash - In: Journal of air transport management 52 (2016), pp. 55-66
Persistent link: https://www.econbiz.de/10011602627
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Evaluating the service quality of airports in Thailand using fuzzy multi-criteria decision making method
Mukesh Mohan Pandey - In: Journal of air transport management 57 (2016), pp. 241-249
Persistent link: https://www.econbiz.de/10011611043
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A dynamic network efficiency measurement of airports performance considering sustainable development concept : a fuzzy dynamic network-DEA approach
Olfat, Laya; Amiri, Maghsoud; Soufi, Jahanyar Bamdad; … - In: Journal of air transport management 57 (2016), pp. 272-290
Persistent link: https://www.econbiz.de/10011611065
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The role of travel patterns in airport duty-free shopping satisfaction : a case study from an Australian regional airport
Martín, Juan Carlos; Martín-Domingo, Luis; Lohmann, … - In: Journal of air transport management 80 (2019), pp. 1-8
Persistent link: https://www.econbiz.de/10012112399