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Promoting passenger comfort and wellbeing in the air : an examination of the in-flight health advice provided by international airlines
Budd, Lucy; Warren, Adam; Bell, Morag - In: Journal of air transport management 17 (2011) 5, pp. 320-322
Persistent link: https://www.econbiz.de/10009408957
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Explore airlines' brand niches through measuring passengers' repurchase motivation : an application of Rasch measurement
Chang, Hsin-Li; Yang, Cheng-Hua - In: Journal of air transport management 14 (2008) 3, pp. 105-112
Persistent link: https://www.econbiz.de/10003731224
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Influence of the state-owned airlines on passenger satifaction
López-Bonilla, Jesús Manuel; López-Bonilla, Luis Miguel - In: Journal of air transport management 14 (2008) 3, pp. 143-145
Persistent link: https://www.econbiz.de/10003731293
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Improving service quality using quality function deployment : the air cargo sector of China airlines
Wang, Rong-tsu - In: Journal of air transport management 13 (2007) 4, pp. 221-228
Persistent link: https://www.econbiz.de/10003485433
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Expectations and perceptions in airline services : an analysis using weighted SERVQUAL scores
Pakdil, Fatma; Aydun, Özlem - In: Journal of air transport management 13 (2007) 4, pp. 229-237
Persistent link: https://www.econbiz.de/10003485434
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Passenger perceptions of service quality : Korean and Australian case studies
Park, Jin-woo - In: Journal of air transport management 13 (2007) 4, pp. 238-242
Persistent link: https://www.econbiz.de/10003485439
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Competing on value : perspectives on business class aviation
Claussen, Jan; O'Higgins, Eleanor - In: Journal of air transport management 16 (2010) 4, pp. 202-208
Persistent link: https://www.econbiz.de/10003970646
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Antecedents of airline passenger loyalty : low-cost versus traditional airlines
Forgas, Santiago; Moliner, Miguel A.; Sánchez, Javier; … - In: Journal of air transport management 16 (2010) 4, pp. 229-233
Persistent link: https://www.econbiz.de/10003970679
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Opaque Web practices among low-cost carriers
Torres, Ann M.; Barry, Chris; Hogan, Mairéad - In: Journal of air transport management 15 (2009) 6, pp. 299-307
Persistent link: https://www.econbiz.de/10003989101
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Do Public Service Obligations hamper the cost competitiveness of regional airlines?
Santana, Isabel - In: Journal of air transport management 15 (2009) 6, pp. 344-349
Persistent link: https://www.econbiz.de/10003989134