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~isPartOf:"Journal of air transport management"
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Customer satisfaction
87
Kundenzufriedenheit
87
Dienstleistungsqualität
67
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67
Airline
50
Fluggesellschaft
50
Airport
28
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Journal of air transport management
International journal of hospitality management
541
Journal of retailing and consumer services
437
Journal of business research : JBR
420
Journal of vocational behavior
260
Discussion paper series / IZA
247
IZA Discussion Papers
247
Games and economic behavior
231
The service industries journal
226
International journal of contemporary hospitality management
221
The international journal of human resource management
220
Tourism management : research, policies, practice
206
The journal of services marketing
204
Journal of Services Marketing
197
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
189
Journal of hospitality marketing & management
185
Cogent business & management
181
Journal of travel and tourism marketing
175
Journal of economic theory
168
SpringerLink / Bücher
162
Group decision and negotiation
154
Economics letters
152
Journal of business ethics : JOBE
152
Journal of economic behavior & organization : JEBO
146
NBER working paper series
144
Working paper / National Bureau of Economic Research, Inc.
140
International journal of human resource management
133
NBER Working Paper
120
International Journal of Contemporary Hospitality Management
118
CESifo working papers
117
European Journal of Marketing
117
Journal of Managerial Psychology
117
Journal of managerial psychology
117
Working paper
113
Discussion paper / Centre for Economic Policy Research
112
International Journal of Bank Marketing
112
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
111
Journal of business and psychology
110
Tourism management perspectives : TMP
110
IZA Discussion Paper
108
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
106
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ECONIS (ZBW)
103
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1
To bargain or not to bargain : airlines, legitimacy and nonmarket strategy in a COVID-19 world
Akbar, Yusaf H.
;
Kisilowski, Maciej
- In:
Journal of air transport management
88
(
2020
),
pp. 1-6
Persistent link: https://www.econbiz.de/10012292021
Saved in:
2
Product-service system negotiation in aircraft lease contracts with option of disagreement
Jackson, Canek
;
Pascual, Rodrigo
;
Mac Cawley, A. F.
; …
- In:
Journal of air transport management
107
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014322945
Saved in:
3
An empirical investigation of psychological capital among flight attendants
Karatepe, Osman M.
;
Talebzadeh, Niusha
- In:
Journal of air transport management
55
(
2016
),
pp. 193-202
Persistent link: https://www.econbiz.de/10011547849
Saved in:
4
Impact of perception of COVID-19 on NPI, job satisfaction, and customer orientation : highlighting three types of NPIs for the airline industry
Lee, Choong-Ki
;
Jung, Eun-Kyo
;
Kang, Sung-Eun
;
Petrick, …
- In:
Journal of air transport management
100
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013207562
Saved in:
5
Antecedents and consequences of passenger satisfaction with the airport
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Journal of air transport management
83
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012170254
Saved in:
6
Airline satisfaction and loyalty : assessing the influence of personality, trust and service quality
Leon, Steven
;
Dixon, Sonoma
- In:
Journal of air transport management
113
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014437736
Saved in:
7
Target setting for airlines incorporating CO2 emissions : the DEA bargaining approach
Yu, Ming-miin
;
Rakshit, Ipsita
- In:
Journal of air transport management
108
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014310524
Saved in:
8
Service climate, professional commitment and job performance of flight attendants in Taiwan
Yeh, Ching-wen
- In:
Journal of air transport management
15
(
2009
)
5
,
pp. 259-260
Persistent link: https://www.econbiz.de/10003874423
Saved in:
9
Trusting technology : security decision making at airports
Kirschenbaum, Alan Avi
;
Mariani, Michele
;
Gulijk, Coen Van
- In:
Journal of air transport management
25
(
2012
),
pp. 57-60
Persistent link: https://www.econbiz.de/10009663962
Saved in:
10
Turnover intention of air traffic controllers in Taiwan : a note
Kuo, Chung-wei
;
Jou, Rong-chang
;
Lin, Shu-wun
- In:
Journal of air transport management
25
(
2012
),
pp. 50-52
Persistent link: https://www.econbiz.de/10009664086
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