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Ansätze für dynamische Modelle zur Prognose von Garantie- und Kulanzkosten in der Automobilindustrie
Hotz, Edgar - In: Journal of business economics : JBE 70 (2000) 3, pp. 309-324
Persistent link: https://www.econbiz.de/10001455046
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Kundenorientiertes Management der Software-Entwicklung
Wildemann, Horst; Kersten, Wolfgang - In: Journal of business economics : JBE 70 (2000) 11, pp. 1215-1239
Persistent link: https://www.econbiz.de/10001531379
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Zur Ermittlung von Folgekosten aufgrund von Qualitätsmängeln
Fröhling, Oliver - In: Journal of business economics : JBE 63 (1993) 6, pp. 543-568
Persistent link: https://www.econbiz.de/10001144695
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Referenzpunktbezogenheit, Verlustaversion und abnehmende Sensitivität bei Kundenzufriedenheitsurteilen
Herrmann, Andreas - In: Journal of business economics : JBE 68 (1998) 11, pp. 1225-1244
Persistent link: https://www.econbiz.de/10001250295
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Mass customization und electronic commerce : eine empirische Einschätzung zur Umsetzung in deutschen Unternehmen
Piller, Frank T.; Schoder, Detlef - In: Journal of business economics : JBE 69 (1999) 10, pp. 1111-1136
Persistent link: https://www.econbiz.de/10001418816
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New insights in online fashion retail returns from a customers' perspective and their dynamics
Stöcker, Björn; Baier, Daniel; Brand, Benedikt M. - In: Journal of business economics : JBE 91 (2021) 8, pp. 1149-1187
Persistent link: https://www.econbiz.de/10012653335
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Sustainability nudges in the context of customer co-design for consumer electronics
Hankammer, Stephan; Kleer, Robin; Piller, Frank T. - In: Journal of business economics : JBE 91 (2021) 6, pp. 897-933
Persistent link: https://www.econbiz.de/10012617782
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Linking actual self-congruence, ideal self-congruence, and functional congruence to donor loyalty : the moderating role of issue involvement
Zogaj, Adnan; Tscheulin, Dieter K.; Lindenmeier, Jörg; … - In: Journal of business economics : JBE 91 (2021) 3, pp. 379-400
Persistent link: https://www.econbiz.de/10012496015
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A service-dominant logic perspective on the roles of technology in service innovation : uncovering four archetypes in the sharing economy
Frey, Alexander; Trenz, Manuel; Veit, Daniel J. - In: Journal of business economics : JBE 89 (2019) 8/9, pp. 1149-1189
Persistent link: https://www.econbiz.de/10012125838
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Customer acceptance of tradable service contracts
Geiger, Ingmar; Kluckert, Manuel; Kleinaltenkamp, Michael - In: Journal of business economics : JBE 87 (2017) 2, pp. 155-183
Persistent link: https://www.econbiz.de/10011707316