Gabler, Colin B.; Itani, Omar S.; Agnihotri, Raj - In: Journal of business ethics : JBE 186 (2023) 1, pp. 63-86
a time-lagged examination using multi-level data from frontline employees, their managers, and their customers. We find … stewards find more meaning in their work when managers perceive high levels of eco-capabilities within the firm. This …