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An integrative framework to understand how CSR affects customer loyalty through identification, emotions and satisfaction

Pérez, Andrea; Rodríguez del Bosque, Ignacio A. - In: Journal of business ethics : JOBE 129 (2015) 3, pp. 571-584

Persistent link: https://www.econbiz.de/10011295309

Steering in online markets : the role of platform incentives and credibility

Barach, Moshe A.; Golden, Joseph M.; Horton, John J. - 2019

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Business unethicality as an impediment to consumer trust : the moderating role of demographic and cultural characteristics

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E-commerce ethics and its impact on buyer repurchase intentions and loyalty : an empirical study of small and medium Egyptian businesses

Agag, Gomaa - In: Journal of business ethics : JOBE 154 (2019) 2, pp. 389-410

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Does raising value co-creation increase all customers’ happiness?

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How does the perceived ethicality of corporate services brands influence loyalty and positive word-of-mouth? : analyzing the roles of empathy, affective commitment, and perceived q...

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Determinants of consumer's willingness to purchase gray-market smartphones

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Mandated and Voluntary Social Distancing During the Covid-19 Epidemic : A Review

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For much of 2020, the COVID-19 epidemic upended social and economic life globally. In an effort to reduce COVID-19 risks in the U.S., state and local governments issued many recommendations and regulations to induce social distancing, adding to voluntary reductions in interpersonal contact. The...

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Workplace guanxi : its dispositional antecedents and mediating role in the affectivity-job satisfaction relationship

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The influence of servant leadership on restaurant employee engagement

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