E-commerce ethics and its impact on buyer repurchase intentions and loyalty : an empirical study of small and medium Egyptian businesses
Year of publication: |
2019
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Authors: | Agag, Gomaa |
Published in: |
Journal of business ethics : JOBE. - Dordrecht : Springer, ISSN 0167-4544, ZDB-ID 868017-6. - Vol. 154.2019, 2, p. 389-410
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Subject: | E-commerce ethics | Commitment-trust theory | Relationship quality | Repurchase intentions | Loyalty | Structural equation modelling | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Online-Handel | Online retailing | Strukturgleichungsmodell | Structural equation model | Kundenzufriedenheit | Customer satisfaction | KMU | SME | Konsumentenverhalten | Consumer behaviour | Unternehmensethik | Business ethics | Lieferantenmanagement | Supplier relationship management |
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