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~isPartOf:"Journal of business research : JBR"
~isPartOf:"Quarterly bulletin / Bank of England"
~subject:"Job satisfaction"
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Job satisfaction
Großbritannien
390
United Kingdom
353
Customer satisfaction
302
Kundenzufriedenheit
301
Bibliometrics
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Bibliometrie
286
Consumer behaviour
225
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Park, Jungkun
2
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Journal of business research : JBR
Quarterly bulletin / Bank of England
International journal of hospitality management
59
Discussion paper series / IZA
58
The international journal of human resource management
21
Journal of retailing and consumer services
20
Journal of vocational behavior
20
The journal of services marketing
20
International journal of contemporary hospitality management
18
Journal of hospitality marketing & management
18
The service industries journal
16
Human relations
15
IZA Discussion Paper
15
Tourism management : research, policies, practice
15
Journal of managerial psychology
14
Employee relations
12
Human resource management journal
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Industrial relations journal
11
International journal of manpower
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
Personnel review
10
The journal of business & industrial marketing
10
Discussion paper
9
GLO discussion paper
9
Human resource management
9
Journal of business ethics : JOBE
9
Journal of service management
9
Journal of service research : JSR
9
Journal of travel and tourism marketing
9
Services marketing quarterly
9
Health care management review : HCM review
8
International journal of business excellence
8
International journal of human resource management
8
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Management decision : MD
8
Management revue : socio-economic studies
8
Work, employment & society : a journal of the British Sociological Association
8
European journal of marketing : EJM
7
Global business and finance review
7
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ECONIS (ZBW)
32
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1
The impact of service employees' technostress on customer satisfaction and delight : a dyadic analysis
Christ-Brendemühl, Sonja
;
Schaarschmidt, Mario
- In:
Journal of business research : JBR
117
(
2020
),
pp. 378-388
Persistent link: https://www.econbiz.de/10012286521
Saved in:
2
The role of customer contact employees as external customers : a conceptual framework for marketing strategy and future research
Dabholkar, Pratibha A.
;
Abston, Kristie A.
- In:
Journal of business research : JBR
61
(
2008
)
9
,
pp. 959-967
Persistent link: https://www.econbiz.de/10003731209
Saved in:
3
The influence of pandemic-related workplace safety practices on frontline service employee wellbeing outcomes
Subramony, Mahesh
;
Golubovskaya, Maria
;
Keating, Byron
; …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 363-374
Persistent link: https://www.econbiz.de/10013325616
Saved in:
4
Productive employment and decent work : the impact of AI adoption on psychological contracts, job engagement and employee trust
Braganza, Ashley
;
Chen, Weifeng
;
Canhoto, Ana Isabel …
- In:
Journal of business research : JBR
131
(
2021
),
pp. 485-494
Persistent link: https://www.econbiz.de/10012545079
Saved in:
5
Understanding the relationship between frontline employee boreout and customer orientation
Stock-Homburg, Ruth
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 4259-4268
Persistent link: https://www.econbiz.de/10011554145
Saved in:
6
Bridging employee engagement and customer engagement in a service context
Qi, Ji
;
Wang, Sijun
;
Hall, Kristina K. Lindsey
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014294839
Saved in:
7
Satisfaction with job aspects : do patterns change over time?
Spagnoli, Paola
;
Caetano, Antonio
;
Santos, Susana Correia
- In:
Journal of business research : JBR
65
(
2012
)
5
,
pp. 609-616
Persistent link: https://www.econbiz.de/10009526512
Saved in:
8
Organizational culture and effectiveness : a study of values, attitudes, and organizational outcomes
Gregory, Brian T.
;
Harris, Stanley G.
;
Armenakis, …
- In:
Journal of business research : JBR
62
(
2009
)
7
,
pp. 673-679
Persistent link: https://www.econbiz.de/10003861849
Saved in:
9
Does the employee-customer satisfaction link hold for all employee groups?
Wangenheim, Florian von
;
Evanschitzky, Heiner
; …
- In:
Journal of business research : JBR
60
(
2007
)
7
,
pp. 690-697
Persistent link: https://www.econbiz.de/10003484181
Saved in:
10
The satisfaction-place attachment relationship : potential mediators and moderators
Ramkissoon, Haywantee
;
Mavondo, Felix T.
- In:
Journal of business research : JBR
68
(
2015
)
12
,
pp. 2593-2602
Persistent link: https://www.econbiz.de/10011399618
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