//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business research : JBR"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Price and quality in the UK ch...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
253
Dienstleistungsqualität
252
Customer satisfaction
143
Kundenzufriedenheit
143
Consumer behaviour
131
Konsumentenverhalten
131
Beziehungsmarketing
110
Relationship marketing
110
Großbritannien
74
United Kingdom
74
Beschwerdemanagement
47
Complaint management
47
Customer service
39
Kundenservice
39
Dienstleistungssektor
28
Service industry
28
Service failure
24
Service recovery
21
Viral marketing
20
Virales Marketing
20
Emotion
19
Brand management
18
Customer integration
18
Kundenintegration
18
Markenführung
18
Einzelhandel
17
Retail trade
17
Firm performance
16
Innovation
16
Unternehmenserfolg
16
Brand image
15
Markenimage
15
Satisfaction
15
Online retailing
14
Online-Handel
14
USA
13
United States
13
Gesundheitswesen
12
Health care system
12
Product quality
12
more ...
less ...
Online availability
All
Undetermined
194
Free
7
Type of publication
All
Article
325
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
324
Aufsatz in Zeitschrift
324
Case study
2
Fallstudie
2
Collection of articles of several authors
1
Conference paper
1
Konferenzbeitrag
1
Sammelwerk
1
more ...
less ...
Language
All
English
325
Undetermined
1
Author
All
Balaji, M. S.
5
Chebat, Jean-Charles
5
Gustafsson, Anders
5
Mattila, Anna S.
4
McColl-Kennedy, Janet R.
4
Prentice, Catherine
4
Arnold, Todd J.
3
Bartikowski, Boris
3
Beatty, Sharon E.
3
Belitski, Maksim
3
De Keyser, Arne
3
Gallan, Andrew S.
3
Laroche, Michel
3
Lassala, Carlos
3
Salo, Jari
3
Shams, Poja
3
Walsh, Gianfranco
3
Witell, Lars
3
Alamanos, Eleftherios
2
Alden, Dana
2
Ali, Faizan
2
Arsenovic, Jasenko
2
Audretsch, David B.
2
Babin, Barry J.
2
Bachrach, Daniel G.
2
Baker, Thomas L.
2
Barnes, Donald C.
2
Benedicktus, Ray L.
2
Bian, Xuemei
2
Biggemann, Sergio
2
Bogicevic, Vanja
2
Borges, Adilson
2
Buil, Isabel
2
Chen, Qimei
2
Choi, Sunmee
2
Collier, Joel E.
2
De Chernatony, Leslie
2
Dennis, Charles
2
Devlin, James
2
Dhir, Amandeep
2
more ...
less ...
Published in...
All
Journal of business research : JBR
Discussion paper series / IZA
1,350
The economic journal : the journal of the Royal Economic Society
1,018
NBER working paper series
845
IZA Discussion Paper
797
Working paper / National Bureau of Economic Research, Inc.
765
Applied economics
764
Cmnd.
738
NBER Working Paper
722
The economic history review : a journal of economic and social history
695
Discussion paper / Centre for Economic Policy Research
688
IZA Discussion Papers
646
Scottish journal of political economy : the journal of the Scottish Economic Society
542
Discussion paper
480
International journal of hospitality management
466
Regional studies
413
Oxford economic papers
404
Economica
386
Journal of retailing and consumer services
376
The service industries journal
375
Fiscal studies : the journal of the Institute for Fiscal Studies
374
CESifo working papers
361
National Institute economic review
361
Oxford bulletin of economics and statistics
355
Working paper
335
Quarterly bulletin / Bank of England
316
BJIR : an international journal of employment relations
285
Oxford review of economic policy
279
Industrial relations journal
278
The Manchester School of Economic and Social Studies
276
Cmnd
265
The bankers' magazine : and journal of the money market and railway digest
264
The journal of economic history
263
European Journal of Marketing
261
The banker : global financial intelligence
259
British tax review
258
Quarterly review / National Westminster Bank, London
254
Working papers / Bank of England
248
The political quarterly : PQ
236
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
233
more ...
less ...
Source
All
ECONIS (ZBW)
326
Showing
1
-
10
of
326
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Farm tourism experiences in travel reviews : a cross-comparison of three alternative methods for data analysis
Capriello, Antonella
;
Mason, Peyton R.
;
Davis, Boyd
; …
- In:
Journal of business research : JBR
66
(
2013
)
6
,
pp. 778-785
Persistent link: https://www.econbiz.de/10009740453
Saved in:
2
The authentic service employee : service employees' language use for authentic service experiences
Kraak, Johannes Marcelus
;
Holmqvist, Jonas
- In:
Journal of business research : JBR
72
(
2017
),
pp. 199-209
Persistent link: https://www.econbiz.de/10011645572
Saved in:
3
Low-cost trends in audit fees and their impact on service quality
Climent-Serrano, Salvador
;
Bustos-Contell, Elisabeth
; …
- In:
Journal of business research : JBR
89
(
2018
),
pp. 345-350
Persistent link: https://www.econbiz.de/10011881805
Saved in:
4
Customer involvement capability and service firm performance : the mediating role of innovation
Anning-Dorson, Thomas
- In:
Journal of business research : JBR
86
(
2018
),
pp. 269-280
Persistent link: https://www.econbiz.de/10011855330
Saved in:
5
Grandparental childcare, maternal labor force participation, and the birth of a second child : further knowledge from empirical analysis
Wang, Ye
;
Zhao, Xindong
- In:
Journal of business research : JBR
139
(
2022
),
pp. 762-770
Persistent link: https://www.econbiz.de/10013194277
Saved in:
6
Is the push by female employees for family-friendly practices context-dependent? : comparative evidence from Sweden, Poland and Germany
Joecks, Jasmin
;
Kurowska, Anna
;
Pull, Kerstin
- In:
Journal of business research : JBR
126
(
2021
),
pp. 153-161
Persistent link: https://www.econbiz.de/10012494241
Saved in:
7
Assessing satisfaction with core and secondary attributes
Huang, Rong
;
Sarigöllü, Emine
- In:
Journal of business research : JBR
61
(
2008
)
9
,
pp. 942-949
Persistent link: https://www.econbiz.de/10003731204
Saved in:
8
Service value revisited : specifying a higher-order, formative measure
Ruiz, David Martín
;
Gremler, Dwayne D.
;
Washburn, Judith H.
- In:
Journal of business research : JBR
61
(
2008
)
12
,
pp. 1278-1291
Persistent link: https://www.econbiz.de/10003784938
Saved in:
9
Satisfaction with service recovery : perceived justice and emotional responses
Río-Lanza, Ana Belén del
;
Vázquez Casielles, Rodolfo
; …
- In:
Journal of business research : JBR
62
(
2009
)
8
,
pp. 775-781
Persistent link: https://www.econbiz.de/10003861043
Saved in:
10
Special issue: BALAS (Business Association for Latin American Studies)
Brenes, Esteban B.
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003866434
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->